Public Safety

{"xsrfToken":"432bfa77e5b69fb927cc7f3589aeea76a9b1f40a_lout","branding":{"id":"19","key":"psd","name":"Public Safety","portalBaseUrl":"/servicedesk/customer/portal/19"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the SU Service Portal. How can we help you?","sharedPortalName":"Seattle University","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SU Service Portal. How can we help you?","sharedPortalName":"Seattle University","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#aa0000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1cce925d-b37f-4d0b-844b-ca776cecd7ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWNhYzEyZC1mZGI1LTQ1MGQtOTc1YS05NzQ1MjBjYjc4YzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjY2U5MjVkLWIzN2YtNGQwYi04NDRiLWNhNzc2Y2VjZDdhZSI6WyJyZWFkIl19LCJleHAiOjE3NDQyMTEwNDUsIm5iZiI6MTc0NDIxMDQ0NX0.1n_aTZ513KontwSGTAUQmT71SB1CG6PshPcrjY1HrEw&client=9ecac12d-fdb5-450d-975a-974520cb78c7&height=300&mode=fit","bannerMediaApiFileId":"1cce925d-b37f-4d0b-844b-ca776cecd7ae","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"19","key":"psd","projectId":10058,"serviceDeskId":19,"name":"Public Safety","description":"<p>Welcome! You can raise a request for Public Safety using the options provided. Please sign in before submitting your issue.</p>","portalBaseUrl":"/servicedesk/customer/portal/19","reqTypes":[{"id":"296","name":"Access Request","descriptionHtml":"<p>For multiple building acces requests please use the <a href=\"https://redhawks-my.sharepoint.com/:x:/r/personal/kbacon1_seattleu_edu/_layouts/15/Doc.aspx?sourcedoc=%7BFFC58A22-47B5-486C-B396-EF23F1BFFADD%7D&amp;file=NEW%20Building-Access-Request-Sheet.xls&amp;action=default&amp;mobileredirect=true\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Building Access Request Template </a></p>","callToAction":"Access Request","introHtml":"<p>For New hires and multiple access needs: (Card, Keys and Cipher codes). Please be signed in before submitting your ticket.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"301","name":"Alarm code","descriptionHtml":"<p>Use for requesting Alarm Codes. Please be signed in before submitting your ticket.</p>","callToAction":"Alarm code","introHtml":"","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"338","name":"American Red Cross CPR Training","descriptionHtml":"<p>American Red Cross Blended CPR Training</p>\n<p>Our Public Safety department offers American Red Cross CPR certification courses. This consists of a 3 hour self-paced online module with a 3 hour in-person skills class. The online and in-person are held on separate dates. We require 2 weeks lead time to get your team enrolled online before the skills class. Those who have not completed the online portion will not be able to participate in the in-person training.</p>\n<p>The cost is $38 per participant. Sessions accommodate 6 people per instructor. Payment should be made to Public Safety in advance.</p>\n<p>Please complete this form indicating your preferred timing and number of participants for us to set up the CPR course. We will reach out to you to for scheduling and logistics.</p>","callToAction":"American Red Cross CPR Training","introHtml":"<p>CPR/First Aid/AED Training</p>","icon":10509,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[82],"key":""},{"id":"342","name":"Building Door Lock/Unlock Request","descriptionHtml":"","callToAction":"Building Door Lock/Unlock Request","introHtml":"<p>Set Building Hours for entry/exit doors.</p>","icon":10668,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[74],"key":""},{"id":"302","name":"Card Access","descriptionHtml":"","callToAction":"Card Access","introHtml":"<p>Please use if <b>only</b> doing Card access requests. Please be signed in before submitting your ticket.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"305","name":"Cipher Codes","descriptionHtml":"","callToAction":"Cipher Codes","introHtml":"<p>Please use if <b>only</b> doing Cipher Code requests. Please be signed in before submitting your ticket.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"331","name":"Event Staff Request","descriptionHtml":"<p>The Department of Public Safety is here to help make your on-campus event safe, secure, and successful. We provide specially trained security staff to assist at university events and programs.</p>\n<p>To best coordinate coverage for your event, we kindly request that you submit your staffing request at least two weeks in advance of the event date. We will follow up with you to confirm the arrangements.</p>\n<p>The rate for event security staffing is $36 per officer per hour, with a 4-hour minimum. This allows us to provide professional, dedicated personnel to help make your event smooth and worry-free.</p>\n<p>If you have any questions as you plan your event or security needs, our Public Safety office is available at 206-296-5992 Monday-Friday from 8:30 a.m. to 4:00 p.m. For urgent after-hours inquiries, call 206-296-5990.\"</p>","callToAction":"Event Staff Request","introHtml":"<p>For events on campus that need Public Safety to support.</p>","icon":10517,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[80],"key":""},{"id":"309","name":"Group Access Request","descriptionHtml":"<p>Please be signed in before submitting your ticket. For Multiple user access please use <a href=\"https://redhawks-my.sharepoint.com/:x:/r/personal/kbacon1_seattleu_edu/_layouts/15/Doc.aspx?sourcedoc=%7BFFC58A22-47B5-486C-B396-EF23F1BFFADD%7D&amp;file=NEW%20Building-Access-Request-Sheet.xls&amp;action=default&amp;mobileredirect=true\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Building Access Request Template </a></p>","callToAction":"Group Access Request","introHtml":"<p>Group access requests</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"306","name":"Key Requests","descriptionHtml":"<p>Please be advised that customers have 30 days to pick up their keys after being notified that they are ready for pick up, or else they will be returned. Once returned, the key(s) will need to be reordered.</p>","callToAction":"Key Requests","introHtml":"<p>Please use if <b>only</b> doing key requests. Please be signed in before submitting your ticket.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"300","name":"Key Transfer Form","descriptionHtml":"<p>Use this form to transfer ownership of brass keys.</p>","callToAction":"Key Transfer Form","introHtml":"<p>Please fill out the information below to transfer key ownership. Please be signed in before submitting your ticket.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[74],"key":""},{"id":"295","name":"Door Access 2","descriptionHtml":"","callToAction":"Door Access 2","introHtml":"","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"293","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"292","name":"FAQ's and Access Issue Form","descriptionHtml":"","callToAction":"FAQ's and Access Issue Form","introHtml":"<p>Learn more about door access or report an issue with your Campus Card.</p>","icon":10549,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"291","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[{"id":74,"name":"Access Request"},{"id":80,"name":"Special Event Staff"},{"id":82,"name":"Available Trainings"}],"orderMapping":{"81":[338],"82":[338],"74":[342,302,306,305,301,296,300,309],"80":[331]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1cbfb52d-8845-3e48-b304-babc4fde37a9","appLinkName":"System Confluence","appLinkUrl":"https://seattleuniversity.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Public Safety DEMO","spaceUrl":"https://seattleuniversity.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":[],"projectKey":"DPS","serviceDeskId":19,"kbLinkDomainURLs":["https://seattleuniversity.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":19,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWNhYzEyZC1mZGI1LTQ1MGQtOTc1YS05NzQ1MjBjYjc4YzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDU4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQyMTE2NDUsIm5iZiI6MTc0NDIxMDQ0NX0.xutS6b6er6FjvO0nq8r1X-n3lZytpOW3zp16pEgb4tI","targetCollection":"upload-project-10058","endpointUrl":"https://api.media.atlassian.com","clientId":"9ecac12d-fdb5-450d-975a-974520cb78c7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Seattle University","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://seattleuniversity.atlassian.net/wiki","kbLinkDomainURLs":["https://seattleuniversity.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/19?xdm_e=https%3A%2F%2Fseattleuniversity.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlZWI0ODI2N2I1OWVmYzBlYTdmMzM4OWQzZWJhNTY0Nzc0ZDNlMTEzNDE4NDliODYxNjE5MTVhY2E1NzE5MTM4IiwiaXNzIjoiNDgwNTBhNmYtMDc4NS0zMWJiLTkzNmYtNDViNWEwZGI4ODE5IiwiY29udGV4dCI6e30sImV4cCI6MTc0NDIxMTM0NSwiaWF0IjoxNzQ0MjEwNDQ1fQ.tbdiX5IxjuCOM7CNbNqAzsPbXbtKY93lQrrGpmdCnOw\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjQ4MDUwYTZmLTA3ODUtMzFiYi05MzZmLTQ1YjVhMGRiODgxOSIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvc2VhdHRsZXVuaXZlcnNpdHkuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc2VhdHRsZXVuaXZlcnNpdHkuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiRFBTIiwiaWQiOiIxMDA1OCJ9fX0sImV4cCI6MTc0NDIxMTM0NSwiaWF0IjoxNzQ0MjEwNDQ1fQ.S_VsOXcQB2RKdD8JdrlWHSPWZWz27hfNzx-mn_PKtUU\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://seattleuniversity.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://seattleuniversity.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"DPS\\\",\\\"id\\\":\\\"10058\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"DPS\\\",\\\"project.id\\\":\\\"10058\\\",\\\"servicedesk.serviceDeskId\\\":\\\"19\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://seattleuniversity.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=seattleuniversity","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"432bfa77e5b69fb927cc7f3589aeea76a9b1f40a_lout","baseUrl":"https://seattleuniversity.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://seattleuniversity.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9ecac12d-fdb5-450d-975a-974520cb78c7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2c41794a7d824bb0a9714af0c633d9d6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}