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You can raise a request for Transportation and Parking Services using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"346","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[85],"key":""},{"id":"360","name":"Departmental Guest Parking Request","descriptionHtml":"<p>Please read all instructions and reminders carefully before completing this form.</p>","callToAction":"Departmental Guest Parking Request","introHtml":"<p>Use this form to submit departmental guest parking request</p>","icon":10668,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[91],"key":""},{"id":"1261","name":"Employee Annual Parking Disenrollment Form","descriptionHtml":"","callToAction":"Employee Annual Parking Disenrollment Form","introHtml":"","icon":10788,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10788","groups":[91],"key":""},{"id":"1294","name":"Employee ORCA Disenrollment Form","descriptionHtml":"","callToAction":"Employee ORCA Disenrollment Form","introHtml":"","icon":10543,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[88],"key":""},{"id":"1095","name":"Employee ORCA Enrollment Form","descriptionHtml":"<h3><a name=\"EmployeeORCAUserAgreement\" target=\"_blank\"></a><b>Employee ORCA User Agreement</b></h3>\n<ol>\n <li>I will use my ORCA Business Card for my own transportation only. I will not transfer my ORCA Business Card to any other person. I understand that my ORCA Business Card and any products will be blocked from further use if I misuse this benefit.</li>\n <li>I will keep my ORCA Business Card secure and in good condition. I will immediately report a lost, stolen, or damaged ORCA Business Card to Seattle University Public Safety (206-296-5990) located in the Columbia building, room 002. I understand a lost ORCA Business Card will be replaced at a charge of $10.00. A defective ORCA Business Card will be replaced free of charge.</li>\n <li>I will return my ORCA Business Card upon request or when I leave my employment with this company. If I do not return my ORCA Business Card, I understand that it may be blocked for further use on transportation services provided to me by my employer.</li>\n <li>I understand that the ORCA Business Card is valid for the following services provided by my employer: \n <ul>\n <li>100% of transit fares on regularly scheduled transportation service on Everett Transit, Community Transit, Kitsap Transit, Metro Transit, Pierce Transit, and Sound Transit.</li>\n <li>Up to $100 subsidy for Community Transit and Metro Transit vanpool fares.</li>\n <li>Up to $20 subsidy for Metro Transit van share fares.</li>\n </ul></li>\n <li>I understand that the ORCA Business Card products are not valid fare payment for services on any non-participating ORCA agencies and that I am responsible for gaining that information from my employer prior to card usage.</li>\n <li>I understand that I am responsible to pay additional fares required for services not covered, or not fully covered, by my employer provided benefits.</li>\n <li>I understand that any additional ORCA Products I load onto my ORCA Business Card become the property of my employer, and any refund of such products will be made by my employer according to its refund policy.</li>\n <li>I understand the ORCA system will record data each time I use my ORCA Business Card. Data will include the date, time, and location of the card when it is presented. I understand this data is owned by the ORCA Agencies and is accessible to my employer.</li>\n <li>Parking Permit: If I have an annual, academic year, or carpool parking permit, I have submitted the <a href=\"https://seattleuniversity.atlassian.net/servicedesk/customer/portal/22/group/91/create/365\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://seattleuniversity.atlassian.net/servicedesk/customer/portal/22/group/91/create/365</a> and the employee parking permit has been cancelled by Transportation Department.</li>\n <li>I acknowledge the receipt of my ORCA Business Card, and understand and agree to the terms stated above on using the ORCA Business Card. ORCA is $12.54 per month(if adding ferry, the cost is listed below) and is paid through payroll deduction. Payroll deduction for ORCA begins on enrollment date. ORCA card and payroll deduction remain active until employee disenrolls from the ORCA program and returns the ORCA card to Transportation Department.</li>\n</ol>\n<p><b>No Ferry - $12.54/month</b></p>\n<p>Adding Washington State Ferry walk on passenger pass for an additional monthly cost -</p>\n<ul>\n <li>Mukilteo-Clinton ($31.04/month)</li>\n <li>Vashon Island ($32.46/month)</li>\n <li>Fauntleroy-Southworth ($36.00/month)</li>\n <li>Central Sound ($42.54/month)</li>\n</ul>\n<hr>","callToAction":"Employee ORCA Enrollment Form","introHtml":"","icon":10748,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10748","groups":[88],"key":""},{"id":"897","name":"Shell/Wex Card Order","descriptionHtml":"","callToAction":"Shell/Wex Card Order","introHtml":"","icon":10511,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[92],"key":""},{"id":"929","name":"Student Add parking permit to pre-approved list","descriptionHtml":"","callToAction":"Student Add parking permit to pre-approved list","introHtml":"","icon":10523,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[91],"key":""},{"id":"1330","name":"Student First Year Undergraduate Resident Parking Waiver Petition Form","descriptionHtml":"<h3><a name=\"Introduction\" target=\"_blank\"></a><b>Introduction</b></h3>\n<p>Students who wish to petition for a waiver must complete and submit this Resident First-Year Undergraduates Waiver Petition Form and attach all the supporting documents. <br> Submitting a waiver request does not guarantee approval. Acceptance by TPS should not be understood as a commitment to approve.<br> Students must demonstrate a compelling need or undue hardship due to restrictions on residential First-Year Undergraduates’ vehicles. Waivers are reviewed by the AVP of Facilities and Campus Services or an appointee and are kept to an absolute minimum.</p>\n<h3><a name=\"WaiverRequestExceptions\" target=\"_blank\"></a><b>Waiver Request Exceptions</b></h3>\n<ul>\n <li>Off-campus employment with a minimum of 20 hours per week</li>\n <li>Medical reasons with documentation of a medical condition</li>\n <li>Extenuating family circumstances</li>\n <li>University obligation or commitment</li>\n</ul>\n<p>Waiver requests must be approved before bringing a vehicle to campus. If approved, students may purchase a parking permit for the academic year. After the waiver request deadline, the application process will close.</p>\n<h3><a name=\"DocumentsRequired\" target=\"_blank\"></a><b>Documents Required</b></h3>\n<ul>\n <li>Off-Campus Employment <br class=\"atl-forced-newline\"> Waivers are granted only in limited cases. Include a signed, notarized letter on company letterhead from your employer stating work days, hours, and the employer’s phone number. A recent payroll stub may also be required. Students must show 20 hours per week of regular, scheduled employment.</li>\n</ul>\n<ul>\n <li>Medical Reasons <br class=\"atl-forced-newline\"> Include a letter from a licensed physician indicating a legitimate medical need. The letter must explain the nature of the condition, the reason the student requires personal transportation, and the projected timeframe of the need.</li>\n</ul>\n<ul>\n <li>Extenuating Family Circumstances <br class=\"atl-forced-newline\"> Include a written justification stating the reason for exception and supporting documentation to establish your case.</li>\n</ul>\n<ul>\n <li>University Obligation or Commitment <br class=\"atl-forced-newline\"> Include a letter from a University sponsor, coach, or instructor confirming the University obligation. Examples include athletics, band, internship, or off-campus class participation.</li>\n</ul>\n<h3><a name=\"WaiverRequestDeadlines\" target=\"_blank\"></a><b>Waiver Request Deadlines</b></h3>\n<ul>\n <li>Fall Quarter: September 24</li>\n <li>Winter Quarter: January 10</li>\n <li>Spring Quarter: April 4</li>\n</ul>\n<p>No student under consideration for an exception should bring a vehicle to campus until approval to purchase a resident decal has been granted. Please allow one week for the approval process.</p>\n<h3><a name=\"Rationale\" target=\"_blank\"></a><b>Rationale</b></h3>\n<p>Seattle University’s Transportation Management Plan (TMP) promotes the use of alternative transportation methods. The goal is to provide adequate parking for the growing commuter population while managing limited on-campus parking availability.</p>\n<h3><a name=\"Definition\" target=\"_blank\"></a><b>Definition</b></h3>\n<p>A Resident First-Year Undergraduate is a student living on campus who is in their first year of college. Non-traditional first-year undergraduates are students 21 years or older and do not fall under this policy.</p>\n<h3><a name=\"ContactInformation\" target=\"_blank\"></a><b>Contact Information</b></h3>\n<p>All inquiries regarding the status of your waiver request should be directed to <em><a href=\"mailto:ParkingServices@seattleu.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ParkingServices@seattleu.edu</a></em>.</p>\n<hr>","callToAction":"Student First Year Undergraduate Resident Parking Waiver Petition Form","introHtml":"","icon":10525,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[91],"key":""},{"id":"1129","name":"Student ORCA Enrollment Form","descriptionHtml":"<p>STUDENT ORCA USER AGREEMENT - <br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>NOTE: Products are purchased after students pay for ORCA for the current term. It may take approximately 72 hours for products to load onto your card.<br> By initialing below, you certify that you have read and understand which products you are purchasing.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>YOU ARE PURCHASING $99 IN E-PURSE VALUE:<br> The total value of your product is $99.00. Seattle University has subsidized $49.50. Today, you are responsible for paying $49.50.<br> If this is a new or replacement card, there is a $5 fee for the card itself, bringing the total to $54.50.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>ALL SALES ARE FINAL. NO REFUNDS WILL BE PROVIDED FOR ANY REASON.<br> Parking and Transportation Services (PTS) can offer general recommendations, but you are solely responsible for knowing which transit lines you use and the exact fare costs for your commute.<br> If your commute fare exceeds the value of this pass, you are responsible for paying the additional cost. Additional fare charges may be deducted from your E-Purse.<br> Visit orcacard.com for ORCA's full fare policies.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>ELIGIBILITY REQUIREMENT:<br> You must be enrolled at least half-time to qualify for this transit pass. Students enrolled in only 1-week or 2-week courses do not qualify.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>LOST ORCA CARDS MAY BE REPLACED FOR $5.<br> Transfer of ORCA E-Purse funds and transit products may take up to 10 business days.<br> You must notify PTS to initiate the transfer of your existing products. Fares will not be subsidized or reimbursed by Seattle University during this transfer period.<br> To complete the transfer and activate the transferred products, you must tap your ORCA card.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>E-PURSE ACCOUNTS ARE LIMITED TO A $300 MAXIMUM BY ORCA.<br> Seattle University agrees to purchase the products described in this contract; however, if obligations in this agreement cannot be met due to previous purchases or excess E-Purse balance, the University retains the right to:<br> 1. Purchase a different product of equal value, or<br> 2. Load products as allowed by the $300 E-Purse account limit.<br> If products cannot be loaded due to these limitations, the remainder will be forfeited. Customers will be notified if Seattle University needs to modify the products provided.<br> All purchases will be completed by the last day of the term covered in this contract. Excess E-Purse balance or pre-purchased transit passes do not qualify as valid reasons for refunds.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>\n<p>YOU MUST TAP YOUR ORCA CARD ON A STATIONARY FARE READER TO LOAD YOUR PRODUCT.<br> Transit products may take several days to load onto your ORCA card. This lag time varies based on your usage and the systems of the different regional transit agencies.<br> Note: ORCA readers on buses and ferries may have longer lag times than those at Sound Transit stations.<br> You are responsible for maintaining enough funds in your E-Purse to cover at least a round-trip journey. This ensures you can always complete your commute.<br> There are no reimbursements or credits for out-of-pocket costs caused by lag time.<br> ______________________________________________________________________________________________________________________________________________________________________________</p>","callToAction":"Student ORCA Enrollment Form","introHtml":"","icon":10525,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[88],"key":""},{"id":"357","name":"Student ORCA Lift Subsidy Request Form","descriptionHtml":"<p>Submit the ORCA Lift Subsidy Request to apply for the subsidy. If you have any questions, please contact Parking Services. Per Transit Fare Changes effective 9/1/22, Quarter max matching subsidy $54, Law School Semester $72 max matching subsidy</p>\n<p>Please attach the following to the form as well:<br> Image of Your SU ID Card<br> Image of the Front of Your SU ORCA Lift Card<br> Image of the Back of Your SU ORCA Lift Card<br> Image of Your Transaction History / Valid Receipts</p>","callToAction":"Student ORCA Lift Subsidy Request Form","introHtml":"","icon":10790,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10790","groups":[88],"key":""},{"id":"367","name":"Student/Employee Carpool Parking Permit Application","descriptionHtml":"<p>Please complete the following form to submit your Carpool Parking Permit application.</p>","callToAction":"Student/Employee Carpool Parking Permit Application","introHtml":"","icon":10499,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[91],"key":""},{"id":"1162","name":"Student/Employee ORCA Replacement Form","descriptionHtml":"","callToAction":"Student/Employee ORCA Replacement Form","introHtml":"","icon":10532,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[88],"key":""},{"id":"363","name":"Application for University Driver Authorization","descriptionHtml":"","callToAction":"Application for University Driver Authorization","introHtml":"<p>Submit your application to become an Authorized Driver for University Vehicles</p>","icon":10668,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[],"key":""},{"id":"347","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"353","name":"Parking Question","descriptionHtml":"","callToAction":"Parking Question","introHtml":"","icon":10668,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[],"key":""},{"id":"366","name":"Remove a Parking hold on student account","descriptionHtml":"<p>Use this form to request a hold for any outstanding Parking balance to be lifted from your Seattle University account. 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First Student buses can hold between 44-52 passengers per bus, depending on model and configuration. Prices vary based on distance and duration.</p>\n<p>Please enter in your trip details below. Reach out to VanRental@seattleu.edu with any questions. The earlier you submit your request the greater the likelihood that the request can be fulfilled and that pricing will be more favorable.</p>","callToAction":"Request a charter bus quote","introHtml":"<p>Submit a request for a quote from First Student for a bus rental request for larger group needs</p>","icon":10668,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[],"key":""},{"id":"365","name":"Staff/Faculty Parking Permit Form","descriptionHtml":"<p>Please complete all fields to ensure your parking permit request is processed in a timely manner.</p>","callToAction":"Staff/Faculty Parking Permit Form","introHtml":"<p>Use this form to begin, end, or modify your Staff/Faculty Parking Permit and associated payroll deduction</p>","icon":10521,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"995","name":"Student ORCA Renewals","descriptionHtml":"","callToAction":"Student ORCA Renewals","introHtml":"<p>This form is for Student Orca renewals. 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