{"xsrfToken":"51ddac6d97e936e54082869ff4d782dcf58962fc_lout","branding":{"id":"7","key":"mar","name":"Web Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#87181c","headerLinkHoverBGColor":"#87181c","headerBadgeColor":"#87181c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the SU Service Portal. How can we help you?","sharedPortalName":"Seattle University","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SU Service Portal. How can we help you?","sharedPortalName":"Seattle University","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#aa0000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1cce925d-b37f-4d0b-844b-ca776cecd7ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWNhYzEyZC1mZGI1LTQ1MGQtOTc1YS05NzQ1MjBjYjc4YzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjY2U5MjVkLWIzN2YtNGQwYi04NDRiLWNhNzc2Y2VjZDdhZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4Njg0NjMsIm5iZiI6MTczNDg2Nzg2M30.tPJ8vzeR46Za0CQSrlRIViYF6ZGhWK6N6d_R0wt3arA&client=9ecac12d-fdb5-450d-975a-974520cb78c7&height=300&mode=fit","bannerMediaApiFileId":"1cce925d-b37f-4d0b-844b-ca776cecd7ae","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"mar","projectId":10017,"serviceDeskId":7,"name":"Web Support","description":"<p>Need help with your external or internal website? Raise a request with the web team.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"145","name":"Form Requests","descriptionHtml":"","callToAction":"Form Requests","introHtml":"<p>If your site requires a submission form, please create a document with the form questions and answers (if a radio button, drop-down menu or check-boxes are needed).</p>","icon":10523,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[32],"key":""},{"id":"370","name":"New Redhawk Hub Request","descriptionHtml":"","callToAction":"New Redhawk Hub Request","introHtml":"<p>This form is used to request content updates in the Redhawk Hub.</p>","icon":10503,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[93],"key":""},{"id":"382","name":"Office Directory Update","descriptionHtml":"","callToAction":"Office Directory Update","introHtml":"<p>Use this form to update your office, or department directory information.</p>","icon":10485,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[32],"key":""},{"id":"369","name":"Redhawk Hub Access or Removal Requests","descriptionHtml":"","callToAction":"Redhawk Hub Access or Removal Requests","introHtml":"<p>Use this form for Redhawk hub permissions</p>","icon":10513,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[93],"key":""},{"id":"149","name":"Redirect Requests","descriptionHtml":"","callToAction":"Redirect Requests","introHtml":"<p>Request a URL Redirect Here</p>","icon":10532,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[32],"key":""},{"id":"148","name":"T4 Access or Removal Requests","descriptionHtml":"","callToAction":"T4 Access or Removal Requests","introHtml":"<p>Use this form for all T4 permissions</p>","icon":10513,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[32],"key":""},{"id":"310","name":"Web Content Update Requests","descriptionHtml":"<p>Use this form to request web content updates in T4.</p>","callToAction":"Web Content Update Requests","introHtml":"<p>T4 editors can request content changes to the live website here</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[32],"key":""},{"id":"380","name":"Web Directory Update Form","descriptionHtml":"<p>Faculty and Staff Bio Update Requests.</p>\n<p>Other than the required name and email fields, please only populate fields that you wish to change.</p>\n<p>Content editors can request changes to existing bios. For new bios, the employee must submit their own request.</p>\n<p>For more information, please see How to Update Directory Page:<br> <a href=\"https://seattleuniversity.atlassian.net/wiki/spaces/MAR/pages/2200600580/How+to+Update+a+Directory+Page\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://seattleuniversity.atlassian.net/wiki/spaces/MAR/pages/2200600580/How+to+Update+a+Directory+Page</a></p>","callToAction":"Web Directory Update Form","introHtml":"<p>This form is used to request updates to faculty and staff bios in the website directory <a href=\"https://www.seattleu.edu/directory/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.seattleu.edu/directory/</a>.</p>","icon":10499,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[32],"key":""},{"id":"92","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"93","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"383","name":"Footer Contact","descriptionHtml":"","callToAction":"Footer Contact","introHtml":"<p>Update footer contact information</p>","icon":10482,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"117","name":"Request to create a form","descriptionHtml":"","callToAction":"Request to create a form","introHtml":"<p>If your site requires a submission form, please create a document with the form questions and answers (if a radio button, drop-down menu or check-boxes are needed) and the Web Team will either grant you access to create a form or set one up for you. TerminalFour forms should not: Take financial/credit card information (use a service such as Brown Paper Tickets or EventBrite instead) Take confidential/highly private information (e.g., social security numbers)</p>","icon":10523,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"Support for external website"},{"id":93,"name":"Support for Redhawk Hub (Intranet)"}],"orderMapping":{"93":[370,369],"41":[148],"32":[380,382,149,148,310,145],"24":[92]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1cbfb52d-8845-3e48-b304-babc4fde37a9","appLinkName":"System Confluence","appLinkUrl":"https://seattleuniversity.atlassian.net/wiki","spaceKey":"MAR","spaceName":"Marcom","spaceUrl":"https://seattleuniversity.atlassian.net/wiki/spaces/MAR","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":7,"kbLinkDomainURLs":["https://seattleuniversity.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWNhYzEyZC1mZGI1LTQ1MGQtOTc1YS05NzQ1MjBjYjc4YzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NjkwNjMsIm5iZiI6MTczNDg2Nzg2M30.ZU2TgkgIrWahvKNrBGRlMXlwUN6KXFfyqRcRQQpC7N8","targetCollection":"upload-project-10017","endpointUrl":"https://api.media.atlassian.com","clientId":"9ecac12d-fdb5-450d-975a-974520cb78c7","tokenDurationInMins":20}},"reqCreate":{"id":310,"projectId":10017,"form":{"name":"Web Content Update Requests","descriptionHtml":"<p>Use this form to request web content updates in T4.</p>","callToAction":"Web Content Update Requests","intro":"<p>T4 editors can request content changes to the live website here</p>","instructions":"<p>Use this form to request web content updates in T4.</p>","icon":10550,"iconUrl":"https://seattleuniversity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10319","fieldConfigId":"10447","label":"Contact name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10094","fieldConfigId":"10194","label":"Contact email","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10401","fieldConfigId":"10540","label":"Full URL Of the Existing Page ","description":"If this is a new page, please enter the link to the parent page","descriptionHtml":"<p>If this is a new page, please enter the link to the parent page</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Tell us what changes you want.","description":"Briefly tell us what changes you want to make on this page, including any content that needs to be removed, changed, or replaced.","descriptionHtml":"<p>Briefly tell us what changes you want to make on this page, including any content that needs to be removed, changed, or replaced.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10544","fieldConfigId":"10712","label":"Does this change impact incoming and prospective students?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11186","label":"Yes","selected":false,"children":[]},{"value":"11187","label":"No","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10545","fieldConfigId":"10713","label":"If answered no, how does this impact university business?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"11188","label":"Information for current students or alumni.","selected":false,"children":[]},{"value":"11189","label":"Information for parents and families of students.","selected":false,"children":[]},{"value":"11190","label":"Information for faculty and staff.","selected":false,"children":[]},{"value":"11191","label":"Information related to the budgeting, facilities, and/or operations of the university.","selected":false,"children":[]},{"value":"11192","label":"Other","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10440","fieldConfigId":"10590","label":"If Other, please specify","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due Date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Upload an Image, PDF or Word Doc","description":"Upload any files that will help us with this request","descriptionHtml":"<p>Upload any files that will help us with this request</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/310","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/310","calendarParams":{"firstDay":0,"date":"2024-12-22T03:44:23-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1cbfb52d-8845-3e48-b304-babc4fde37a9","appLinkName":"System Confluence","appLinkUrl":"https://seattleuniversity.atlassian.net/wiki","spaceKey":"MAR","spaceName":"Marcom","spaceUrl":"https://seattleuniversity.atlassian.net/wiki/spaces/MAR","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":7,"kbLinkDomainURLs":["https://seattleuniversity.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWNhYzEyZC1mZGI1LTQ1MGQtOTc1YS05NzQ1MjBjYjc4YzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NjkwNjMsIm5iZiI6MTczNDg2Nzg2M30.ZU2TgkgIrWahvKNrBGRlMXlwUN6KXFfyqRcRQQpC7N8","targetCollection":"upload-project-10017","endpointUrl":"https://api.media.atlassian.com","clientId":"9ecac12d-fdb5-450d-975a-974520cb78c7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fseattleuniversity.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2NWQzYzNkYTc4OWI1MWZmZDQ1Yjk5ZDZmYTJkNDUyZDU3NzgxYzkxNTZkYWY0ZmMwM2UxYWRhODc3ZTRhOTZmIiwiaXNzIjoiNDgwNTBhNmYtMDc4NS0zMWJiLTkzNmYtNDViNWEwZGI4ODE5IiwiY29udGV4dCI6e30sImV4cCI6MTczNDg2ODc2MywiaWF0IjoxNzM0ODY3ODYzfQ.R5jd_anYugIdHSRVnARUEzwNj5TD6hgK2CNRuxeOgfs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjQ4MDUwYTZmLTA3ODUtMzFiYi05MzZmLTQ1YjVhMGRiODgxOSIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvc2VhdHRsZXVuaXZlcnNpdHkuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc2VhdHRsZXVuaXZlcnNpdHkuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiTUFSIiwiaWQiOiIxMDAxNyJ9fX0sImV4cCI6MTczNDg2ODc2MywiaWF0IjoxNzM0ODY3ODYzfQ.a-0dx9NDg9JqLZezO0bLBYKGoR-DQqfXtrY-wxStqKo\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://seattleuniversity.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://seattleuniversity.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"MAR\\\",\\\"id\\\":\\\"10017\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"MAR\\\",\\\"project.id\\\":\\\"10017\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\",\\\"servicedesk.requestTypeId\\\":\\\"310\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://seattleuniversity.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}