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Connect to SU-secure.
Click on the wireless icon in the system toolbar to bring up the list of available wireless networks.
Ensure that your wifi antenna is switched on, and then select ‘SU-secure’ from the list of available networks.
Enter your credentials.
A window will appear that prompts you to enter your credentials. Enter your SeattleU username and password, ensure ‘Remember this network is checked’, and click ‘Join’
You may be asked to verify the security certificate. Verify that you are authenticating to oitias1.seattleu.edu or oitnac1.seattleu.edu; and then click ‘Continue’ to accept the certificate and connect.
Verify that you are connected
Upon successful connection, your wifi menu will show a check mark next to SU-secure:
If you are unable to connect your device to SU-secure after following the above steps please continue to the troubleshooting guide for your device: https://seattleuniversity.atlassian.net/wiki/spaces/ISD/pages/55312442/SU-secure+Troubleshooting+Your+Connection#Mac-OS-X
iPhone and iPad (Apple iOS)
This document provides step-by-step instructions for both automatically and manually configuring your Apple iPhone or iPad to connect to SU-secure. Attempt automatic configuration first. Only attempt manual configuration if automatic configuration is unsuccessful. SU-secure is only available for use by Seattle University students, faculty, staff, and Jesuits. For information about guest wireless access, please visit the guest account page at: https://www.seattleu.edu/supportits/guidesaccess/guest-accounts/
Remove Existing SU-secure Profile
Tap on the Settings app
Tap on the wifi Wi-Fi settings menu
Tap on the blue ‘i’ next to SU-secure
Tap the ‘Forget this network’ button.
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Per the instructions above, ensure you have removed any existing SU-secure profiles from your device.
Using Safari as your web browser, visit the ITS downloads page at https://www.seattleu.edu/support/downloads/ . You may be prompted to enter your SeattleU credentials to access this page.
Locate the ‘Auto Configure SU-secure’ heading and download the Apple Devices configuration package.Run the
‘AutoConfigureApple-SU-secure.mobileconfig’ fileClick on the ‘SU-secure Apple Devices - mobile devices only’ link.
Choose “Allow” when prompted.
The message ‘Profile Downloaded’ will appear; choose ‘Close’
Go to Settings → General → VPN & Device Management and click on the ‘SU-secure’ profile.
Tap ‘Install’ in the top right corner.
Enter your device passcode if prompted. The message ‘The profile is not signed’ will appear.
Tap ‘Install’ in the top right corner, and ‘Install’ once more on the popup that appears.
Enter your SeattleU username and tap ‘Next’, then enter your SeattleU password and tap next.
Manual Configuration
To Connect to SU-secure Wi-Fi:
Tap on the settings app from the home screen.
Tap on the wifi button on the settings menu to open up the wifi settings menu.
On the wifi settings menu, ensure that the wifi switch is set to on (green), and then tap on SU-secure to connect.
Configure your connection
Enter your SeattleU username and password when prompted and tap ‘Join'
You will be prompted to accept a security certificate. Verify that the certificate has the following properties and tap ‘Trust’:
Name: oitias1.seattleu.edu or oitnac1.seattleu.edu;
Issued by: Thawte RSA CA
Verify that you are connected
Upon successful authentication, your wifi settings menu will show a checkmark next to SU-secure:
If you are unable to connect your device to SU-secure after following the above steps:
Validate that there are no static IP address or DNS settings that are configured on your device. Devices that are configured with a static IP address or static DNS settings will not be able to connect to SU-secure
Validate that the username and password being used are your current SeattleU username and password
Continue to the troubleshooting guide for your device: https://seattleuniversity.atlassian.net/wiki/spaces/ISD/pages/55312442/SU-secure+Troubleshooting+Your+Connection#iPhone-and-iPad
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