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  • Meeting summary was not always accurate. Even if it captured the words correctly, the AI missed the meaning of the conversation creating a confusing summary that needed to be edited for clarity.

  • The tool has misgendered people even when pronouns have been set. It can misinterpret emotion tone ie “Laurie expressed frustration.” We have reported these bugs to Zoom.

  • Speaker attribution only works when all users are signed in to Zoom accounts. Using an OWL or other conference software will eliminate accurate speaker attribution.

  • If you turn on the feature to “Automatically start Meeting Summary for all meetings I host”, the setting is NOT applied to meetings you scheduled before turning on that feature. For meetings scheduled before the setting was activated, you must turn on Start Summary when the meeting starts.

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