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There are two different versions of Acrobat available to use: Adobe Acrobat Reader and Adobe Acrobat.

  • Adobe Reader is available to everyone as a free download.

  • Adobe Acrobat requires a license provided by ITS in order to access it.

Info

Not sure what version of Adobe you need? See the comparison chart. Otherwise, choose the version of Adobe you need below under the appropriate type of system you are using for a step-by-step guide.

Windows

Expand
titleI need Adobe Acrobat Reader installed

SU-Owned Device Instructions:

  1. If you’re computer is off-campus, ensure you are connected to the VPN using GlobalProtect.

2. Open the Software Center app on your computer by clicking the Search icon in the bottom left of your screen and typing in Software Center.

3. Once the app is open, click Adobe Acrobat Reader.

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4. Click the red Install button to begin the installation.

Note

When installation is complete, if you find that PDFs are not opening automatically in Adobe, see this article for steps on how to set Adobe Acrobat Reader as your default PDF opener.

Personal-Owned Device Instructions:

  1. Visit the Adobe Reader website.

  2. Click on ‘Download Reader’

  3. On the next screen, ensure you uncheck all the options on the left of the page under ‘Optional Offers’, then click Download Acrobat Reader.

    4. The download for the Acrobat Reader software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

Info

Having issues installing? Submit a ticket to the Service Desk.

Expand
titleI need Adobe Acrobat installed
Warning

STOP! An Adobe Acrobat license must be activated on your account for you to access these features. If you aren’t sure if you have a license or want to request one Submit a ticket to the Service Desk. Otherwise, you can continue with the steps below.

SU-Owned Device Instructions:

Warning

Instructions for SU-Owned devices are not available yet. If you’re an administrator on your device, follow the Personal-Owned Device Instructions below. Otherwise Submit a ticket to the Service Desk to have Adobe Acrobat installed.

Personal-Owned Device Instructions:

  1. Visit Adobe.com and click Sign In in the top right corner of the website.

  2. Enter your SU email address then click next.

If you are prompted to choose Personal account or Company or School Account ensure you choose the Company or School Account option.

3. After signing in with your SU Credentials, click the grid icon in the top right of the screen and choose Acrobat.

4. In the top right of the page that appears, click the Get Acrobat DC Desktop button.

5. If you are prompted to open the Creative Cloud Desktop App, click Open to complete the installation. Otherwise you will get a Permission may be required popup instead.

6. If you get the Permission may be required popup, click OK.

7. The download for the Acrobat DC software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

Info

Having issues installing? Submit a ticket to the Service Desk.

Mac

Expand
titleI need Adobe Acrobat Reader installed

  1. Visit the Adobe Reader website.

  2. Click on ‘Download Reader’

  3. On the next screen click Download Acrobat Reader.

    4. The download for the Acrobat Reader software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

Info

Having issues installing? Submit a ticket to the Service Desk.

Expand
titleI need Adobe Acrobat installed
Warning

STOP! An Adobe Acrobat license must be activated on your account for you to access these features. If you aren’t sure if you have a license or want to request one Submit a ticket to the Service Desk. Otherwise, you can continue with the steps below.

  1. Visit Adobe.com and click Sign In in the top right corner of the website.

  2. Enter your SU email address then click next.

If you are prompted to choose Personal account or Company or School Account ensure you choose the Company or School Account option.

3. After signing in with your SU Credentials, click the grid icon in the top right of the screen and choose Acrobat.

4. In the top right of the page that appears, click the Get Acrobat DC Desktop button.

5. If you are prompted to open the Creative Cloud Desktop App, click Open to complete the installation. Otherwise you will get a Permission may be required popup instead.

6. If you get the Permission may be required popup, click OK.

7. Click Allow if you get a “Do you want to allow downloads on “creativecloud.adobe.com”?” Popup.

8. The download for the Acrobat DC software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

Info

Having issues installing? Submit a ticket to the Service Desk.

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