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Step-by-step

Expand
titleFor 2019 and later versions.

  1. In Outlook click ‘File’

  2. Click ‘Account Settings’

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  3. Click ‘Manage Profiles’

  4. Under ‘Profiles' click 'Show Profiles’

  5. Click ‘Add’

  6. Give the new profile a name.

  7. Enter your name, your SU email, your password, and click ‘Next’

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  8. It will log you in and you can click ‘Finish’

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  9. Select the new profile in the drop down menu so that it will open it by default and click ‘OK’

  10. Close outlook and reopen it so that it opens the new profile.

Your email and calendar will take time to sync on the new profile. If things look odd, wait for the sync to finish before contacting ITS for help.

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Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center

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