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Some of the information in this article is specific to the Classic Outlook client. If you have switched to New Outlook these instructions may not be relevant. |
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If the "Attach File" drop down menu in Outlook does not stay rolled down when clicked, you will need to delete all generic credentials in your computer's Credential Manager. See below for instructions:
Close all open Outlook windows.
Go to the Start menu and select Control Panel.
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3. Select Credential Manager from the options provided.
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