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titleReport a message on Outlook for the web

Summary

Seattle University has provided a “Report Message” button to allow all users to report both phishing and spam email to both the Seattle University ITS Cybersecurity team and Microsoft.  While the Outlook application on your computer will have a specific button, the online (web-based) method to report phishing and spam e-mails looks a bit different.  This articles explains how to report an email when you are using Outlook on your browser from Office 365.

Step-by-step

Instructions to Report Phishing from the Ribbon

 

  1. When you have selected a message, the following options will appear above your inbox:

    image-20241001-223825.pngImage Added
  1. Select “Report” and in the dropdown menu, choose “Report phishing”.

    image-20241001-223906.pngImage Added
  2. After selecting Report phishing, a confirmation message will appear. You can select the checkbox “Don’t show me this message again” to skip the confirmation message in the future.

    image-20241001-224358.pngImage Added
  3. After selecting Report, a thank you message will confirm that the email has been reported.

    ThanksForReporting.pngImage Added
  1. You have now reported a phishing email. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

 

We encourage you to click on the “Report” button to send the message to Microsoft.  By selecting this option, you are helping to ensure that this email is analyzed by Microsoft, so that they might provide protection to email users around the world.

If you don’t want to be asked about this in the future, please check the box in front of “Don’t show me this message again.”

You have now reported phishing. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

NOTE: You may wonder what happens to your email once you report phishing.  The email is sent to Microsoft for analysis as well as to the Seattle University ITS Cybersecurity team.  Security professionals in both areas analyze the email, and then take steps to protect email users from future phishing similar to this email.

Instructions to Report Phishing from the Reading Pane

 

  1. Right clicking a selected email in your reading pane will show the following options

    image-20241002-153029.pngImage Added
  1.  

  2. Select Report > Report phishing

  3. After selecting Report phishing, a confirmation message will appear. You can select the checkbox “Don’t show me this message again” to skip the confirmation message in the future.

    image-20241002-160117.pngImage Added
  4. After selecting Report, a thank you message will confirm that the email has been reported.

    ThanksForReporting.pngImage Added
  1. You have now reported a phishing email. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

We encourage you to click on the “Report” button to send the message to Microsoft.  By selecting this option, you are helping to ensure that this email is analyzed by Microsoft, so that they might provide protection to email users around the world.

If you don’t want to be asked about this in the future, please check the box in front of “Don’t show me this message again.”

You have now reported phishing. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

NOTE: You may wonder what happens to your email once you report phishing.  The email is sent to Microsoft for analysis as well as to the Seattle University ITS Cybersecurity team.  Security professionals in both areas analyze the email, and then take steps to protect email users from future phishing similar to this email.

Instructions to Report Phishing from an open email

 

  1. When you have opened an email into its own window, reporting phishing is much different. Rather than being in the list of commands above the message, you’ll have to look at the upper right corner of the message itself.

image-20241002-160429.pngImage Added
  1. Clicking on the three dots will provide you with a drop-down menu of options:

image-20241002-160754.pngImage Added
  1. Select Report > Report phishing

  2. After selecting Report phishing, a confirmation message will appear. You can select the checkbox “Don’t show me this message again” to skip the confirmation message in the future.

    image-20241002-160117.pngImage Added
  1. After selecting Report, a thank you message will confirm that the email has been reported.

    ThanksForReporting.pngImage Added
  2. You have now reported a phishing email. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

    Image Added
  1. We encourage you to click on the “Report” button to send the message to Microsoft.  By selecting this option, you are helping to ensure that this email is analyzed by Microsoft, so that they might provide protection to email users around the world.

    If you don’t want to be asked about this in the future, please check the box in front of “Don’t show me this message again.”

    You have now reported phishing. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.

NOTE: You may wonder what happens to your email once you report phishing.  The email is sent to Microsoft for analysis as well as to the Seattle University ITS Cybersecurity team.  Security professionals in both areas analyze the email, and then take steps to protect email users from future phishing similar to this email.

Reporting Spam

The procedure to report spam to Microsoft and the Seattle University ITS Cybersecurity team is the same as above for Phishing, except for one difference: 

  1. When you click on the Report Message button from the inbox or ribbon, you will need to select “Report Junk.

  2. And, when clicking on the three buttons from inside an open message, you’ll select “Report Junk” 

  3. After selecting and reporting a message, the email will be sent off for analysis.  But, rather than going into your Deleted Items box, the message will be sent to your “Junk Email” folder.

Expand
titleReport a message on the Outlook Client (Windows)

Summary

Seattle University has provided a “Report Message” button to allow all users to report both phishing and spam email to both the Seattle University ITS Cybersecurity team, as well as to Microsoft. 

Step-by-step

Location of the button:

The “Report Message” button can be found in two places:

On the ribbon of any inbox in your Outlook program:

...

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OR On the ribbon of any email you have opened:

...

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To report a message from your Inbox, make sure you have the message you want to report highlighted in the inbox before proceeding.  To report a message from an open email message, simply follow the instructions using the button on your open message.

 Instructions to Report Phishing:

  1. Click on the “Report Message” button. When you click on the button you will be presented with a dropdown menu.  Select “Phishing.”

...

  1. Image Added

  2. When you select “Phishing” you will see a screen confirming you wish to report the phishing email:

...

  1. Image Added

  2. Select “Report” to report the email.

  3. When you choose to “Report” the phishing email, you may get a message asking, “Do you want to send a copy of this message to Microsoft to help the research and improvement of email protection technologies?” You will also be given the option for “Don’t show me this message again.”

...

  1. Image Added

    We encourage you to click on the “Report” button to send the message to Microsoft.  By selecting this option, you are helping to ensure that this email is analyzed by Microsoft, so that they might provide protection to email users around the world.

    If you don’t want to be asked about this in the future, please check the box in front of “Don’t show me this message again.” 
    NOTE:  If you select the wrong option, or want to see the message again, you can change this setting by clicking on the “Report Message” button and selecting “Options.”

...

  1. Image Added

    From here you’ll be given an option to change your selection:

...

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    Remember to “Save” your selection.

  2. When you’ve clicked on “Report,” if you have the email open, you might get a message stating "This message has been marked as Phishing and will be moved to the Deleted Items folder". Click on “Dismiss this message.”

  3. You have now reported phishing. 
    NOTE: When you report phishing, the email is sent to Microsoft for analysis as well as to the Seattle University ITS Cybersecurity team.  Security professionals in both areas analyze the email, and then take steps to protect email users from future phishing similar to this email.

Reporting Spam:

The procedure to report spam to Microsoft and the Seattle University ITS Cybersecurity team is the same as above for Phishing, except for one difference: 

When you click on the Report Message button, you will need to select “Junk.” 

...

Image Added

After selecting and reporting “Junk,” the message will be sent off for analysis.  But, rather than going into your Deleted Items box, the message will be sent to your “Junk E-Mail” folder.

Expand
titleReport a message on the Outlook client (Mac)

Summary

Seattle University has provided a “Report Message” button to allow all users to report both phishing and spam email to both the Seattle University ITS Cybersecurity team, as well as to Microsoft. 

Step-by-step

Location of the button:

The “Report Message” button can be found in two places:

On the ribbon of any inbox in your Outlook program:

Image AddedImage Added

OR On the ribbon of any email you have opened:

Image AddedImage Added

To report a message from your Inbox, make sure you have the message you want to report highlighted in the inbox before proceeding.  To report a message from an open email message, simply follow the instructions using the button on your open message.

Instructions to Report Phishing:

  1. Click on the “Report Message” button. When you click on the button you will be presented with a dropdown menu.  Select “Phishing”

    Image Added
  1. Image Added

     

  2. When you select “Phishing” you will see a screen confirming that you would like to report the email:

    Image Added
  3. Image Added

     

  4. Select “Report” to report the email.

  5. When you choose to “Report” the phishing email, you may get a message asking, “Do you want to send a copy of this message to Microsoft to help the research and improvement of email protection technologies?” You will also be given the option for “Don’t show me this message again.”

    Image Added
Image Added

We encourage you to click on the “Report” button to send the message to Microsoft.  By selecting this option, you are helping to ensure that this email is analyzed by Microsoft, so that they might provide protection to email users around the world.

If you don’t want to be asked about this in the future, please check the box in front of “Don’t show me this message again.”
NOTE:  If you select the wrong option, or want to see the message again, you can change this setting by clicking on the “Report Message” button and selecting “Options.”

Image AddedImage Added

From here you’ll be given an option to change your selection:

Image Added
  1. Image Added

    “Save” your selection.

  2. When you’ve clicked on “Report,” if you have the email open, you might see a message that says "This message will be moved to the Junk Email folder."

  3. You have now reported phishing. The phishing email will then be removed from your inbox and will be placed in your “Deleted Items” folder.
    NOTE: When you report phishing, the email is sent to Microsoft for analysis as well as to the Seattle University ITS Cybersecurity team.  Security professionals in both areas analyze the email, and then take steps to protect email users from future phishing similar to this email.

 Reporting Spam:

The procedure to report spam to Microsoft and the Seattle University ITS Cybersecurity team is the same as above for Phishing, except for one difference:

When you click on the Report Message button, you will need to select “Junk.”

Image AddedImage Added

After selecting and reporting “Junk,” the message will be sent off for analysis.  But, rather than going into your Deleted Items box, the message will be sent to your “Junk E-Mail” folder.

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