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1. When signing into a Microsoft Application, you may be prompted for your SeattleU email address, and if MFA this is enabledyour first login, you’ll see the following page requiring more information.  

   

2. Choose Next.

3. You will be asked to setup a second method of authentication.  The default method is the Microsoft Authenticator app. You may also choose a different method by clicking the link named I want to set up a different method. The additional options are the “Authenticator App” for a third party authenticator apps, and “Phone” for sending text messages and phone calls to your cell phone. Email authentication is not supported.

   1. All options are broken out in the steps below. Note: that ITS recommends using Microsoft’s or a third party authenticator app because the app will still work if you plan to travel internationally without cell phone coverage and the passcode generated in the mobile app still works if your phone doesn’t have access to Wi-Fi or a mobile network. 

      

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1. Please install the Microsoft Authenticator app on your smart phone.

   1. If you have the MFA setup page open on your smart phone, then you can click the Download Now link to install the Microsoft Authenticator app to your device.

   2. If you have the MFA setup page open on a desktop or laptop computer, then you can use these links to install the app on your smart phone:

      1. Android Installation Link

      2. iPhone Installation Link

      3. Android example:

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2. Once the Microsoft Authenticator app is installed on your smart phone, click the Next button.

   

3. On the Microsoft Authenticator app click the plus + icon to add an account and click Work or School Account. In the popup window select Scan a QR code.

   

4. On the set up your account page, click Next to receive a QR code.

   

5. The QR code will popup on the screen and you can scan it with your phone.

   1. If you can’t scan the QR code, please select Can’t scan image and enter the secret key information.

   2. Click the Next button.

      

6. After adding the account, Microsoft will send you an approval notification to confirm the authenticator app configuration.

   

   1. Click the Approve button on the popup that appears on your device. (This is what will be seen each time you authenticate with MFA)

      

7. Once the approval is successfully verified, please click the Done button to continue logging into your application.

   

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