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Introduction

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Before using Grammarly, check if your document contains sensitive information. Sensitive data includes high risk information described below:

High Risk

Personal data (“PD”) is a subset of confidential information that is information about people. Examples include

  • educational records,

  • health and medical information

  • credit card numbers

  • employment records.

A subset of personal data is classified as high-risk, either because the exposure of this information can cause harm or because the information is specifically protected under law.

High-risk confidential Information (“HRI”) includes an individual’s name in conjunction with the individual’s:

  • social security number

  • credit or debit card information

  • individual financial account information

  • driver's license number

  • state ID number

  • passport number

  • human subject information

  • personally identifiable medical information

  • biometric information.

In general one may think of high-risk confidential information as personal data associated with a name; extra care must be taken to protect high-risk confidential information in both electronic and paper form.

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For documents with sensitive information, use in-house proofreading resources or tools that Microsoft’s integrated grammar and spell check tools instead of Grammarly. These tools do not send data to external servers, ensuring that sensitive information remains secure. Follow our internal guidelines for handling sensitive documents securely.

Application to Email:

While users cannot control the data they receive in emails, they can manage how they handle and respond to such data. The following guidance applies:

  1. Identifying High-Risk Data in Emails:

    1. Review incoming emails for any high-risk data as defined above.

    2. High-risk data often includes personal information combined with identifiable markers like names, social security numbers, financial information, etc.

  2. Disabling Grammarly When Responding:

    1. If an email contains high-risk data, disable Grammarly before composing your response to prevent data from being sent to Grammarly’s servers.

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  1. To hide disable Grammarly, hover over the Grammarly floating icon and click ⚙️.

    Grammarly icon with Settings button
  2. Click 'Turn off Grammarly in Microsoft Word'.

    Hovering over the Grammarly icon reveals a  button.Image Modified

Why This Matters

Grammarly stores all text entered into its service on their servers. This means any high risk data you type could be at risk of being accessed or misused. Disabling Grammarly when working on sensitive documents ensures that this information remains secure.

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