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Features
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Generate meeting summaries and next steps of what was discussed in meetings; share them through email and team chat.
Review cloud recordings through highlights, smart chapters, summaries, next steps, and get analytics on key meeting and conversation factors
Meeting coach offers feedback on your speech patterns (speaking pace, filler words, time spent listening v speaking)
If you arrive late, catch up by asking the AI companion questions on what was missed during a meeting.
Translate transcript into another language (available languages: Spanish, French, German, Italian, Chinese -simplified, Russian)
Meetings are stored in the cloud by default. Zoom does not use any meeting data to train it’s large language model.
WARNING
In the capabilities assessment of AI Companion, ITS found the following:
Meeting summary was not always accurate. Even if it captured the words correctly, the AI missed the meaning of the conversation creating a confusing summary that needed to be edited for clarity.
Pronouns: During the pilot, ZOOM AI misgendered people. For accurate pronouns, set them in the Zoom Profile. If you do not set pronouns, the ZOOM AI language model assumes based on your first name.
We found ZOOM AI made other inaccurate assumptions. Always read and edit the meeting summary before sharing it publicly.
Speaker attribution only works when all users are signed in to Zoom accounts. Using an OWL or other conference software will eliminate accurate speaker attribution.
If you turn on the feature to “Automatically start Meeting Summary for all meetings I host”, the setting is NOT applied to meetings you scheduled before turning on that feature. This is a temporary problem that Zoom plans to fix. For meetings scheduled before the setting was activated, you must turn on Start Summary when the meeting starts.
User Instructions
To enable all the features of AI Companion, you must turn on the summary AND record the meeting. By default, all AI Companion features are OFF.
Open Zoom Web Portal: Zoom web portal
Go to Settings -> AI Companion
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Share summary with ONLY ME (If you select share with others, the summary will be sent to all registered invitees when the meeting ends. Please review the summary before you send it to others)
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To enable users to ask the AI questions during the meeting:
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4. Scroll down to Smart Recording with AI Companion: ON
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At the beginning of each zoom meeting that you are hosting, click Start Summary
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To receive an audio analysis and meeting highlights, you must also record the meeting:
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To stop AI summary: click Stop Summary. To stop the recording, return to … More and select stop recording.
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When the recording and meeting summary are available, you will get an email notification:
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Use AI to help compose chat messages to attendees.
Get help writing event descriptions.
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BEST PRACTICE
All AI tools are imperfect and new. Consider the tools like you would an imprecise assistant; you are ultimately responsible for how the AI tools are used and for the content they produce.In the capabilities assessment of AI Companion, ITS found the following:
Meeting summary was not accurate. Even if it captured the words correctly, the AI missed the meaning of the conversation creating a confusing summary that needed to be edited for clarity.
The tool has misgendered people even when pronouns have been set. It can misinterpret emotion ie “Laurie expressed frustration.”
Speaker attribution only works when all users are signed in to Zoom accounts. Using an OWL or other conference software will eliminate accurate speaker attributionanalysis and summary is based primarily on the transcript Zoom creates. While word capture might be accurate, meaning analysis can be incorrect. We got better results when we treated the ZOOM AI companion as another participant in the meeting.
Next steps or action items are recorded accurately when declared. For example, “Next steps include Jane’s confirmation that the integration is finished; Emma will follow up with a status report”
For meeting video analysis, you must RECORD the meeting. Store the meetings in the cloud rather than on your computer (video takes up lots of space) The default storage in Zoom settings is the cloud. Please do not change this. (SU default? Zoom will delete recordings after 180 days.)
Provide Feedback to Zoom feature is enabled. Read more for instructions on how to leave feedback.
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