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How to Request an MFA Token in Place of a Personal

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Phone

When using Multi-Factor Authentication (MFA), users are required to use a secondary method to verify their identity. If a user does not wish to use their personal phone, they can request a MFA token through submitting a ticket to the ITS Service Desk.

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If privacy or separation of work and personal accounts is the reason for not wanting to use a personal phone for MFA, the registration process that uses the QR code does not sign in your device phone to Seattle University or provide any access or monitoring to the phone. Using the The Microsoft Authenticator app will note the model of phone being used and version number of the app in your account, to better manage the authentication methods. If using a non-Microsoft authentication app, only a unique identifier is recorded.

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