Please follow the steps below to learn how to setup your Multi-Factor Authentication (MFA) methods during the first-time registration.
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Instructions
When signing into a Microsoft Application, you may be prompted for
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your SeattleU email address, and if
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this is
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your first login, you’ll see the following page requiring more information.
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Choose Next.
Your available authentication methods are “Authentication phone,” “Office phone” and “Mobile app”.
You will be asked to setup a second method of authentication. The default method is the Microsoft Authenticator app. You may also choose a different method by clicking the link named I want to set up a different method. The additional options are the “Authenticator App” for a third party authenticator apps, and “Phone” for sending text messages and phone calls to your cell phone. Email authentication is not supported.
All options are broken out in the steps below.
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Note: that ITS recommends using
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Microsoft’s or a third party authenticator app because the app will still work if you plan to travel internationally without cell phone coverage and the passcode generated in the mobile app still works if your phone doesn’t have access to
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Wi-Fi or a mobile network.
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Microsoft Authenticator
Follow the instructions below or watch Microsoft’s How to register for Azure Multi-Factor Authentication.
Note: If you use a phone lock on your device you may be asked during the set up process to enter your phone lock authentication( pin, fingerprint, etc.) and every time MFA needs to be authenticated via the app.
Select “Receive notifications for verification.”
“Receive notifications for verification” means your phone will pop up with a push notification to tap a button to approve future sign-ins.
“Use verification code” means you’ll be prompted to enter a 6-digit code from your phone to approve the device.
We recommend “Receive notifications for verification” as it is simpler and has less time constraint for users to enter the code before a new code is generated every 30 seconds.
Hit Next and a pop up will appear with more instructions.
Follow the pop-up instructions or look below for the same instructions in detail.
You must download the Microsoft Authenticator App on your phone for iPhone or Android.
Android example:
After opening the app, follow the introduction or select ‘skip’.
Select the ‘+’ icon to add your account and choose work or school account.”
Select ‘Allow’ when prompted to let the app open the camera.
Scan the QR code or enter the code and URL seen on your computer.
If the Microsoft Authenticator App displays a six-digit code, as seen in the example below, MFA has been correctly set up on your mobile application.
Click Next on your computer screen circled below.
Your computer screen will look like this after hitting Next.
A pop-up push notification will display on your phone screen. Select Approve to complete the verification process. (This is what will be seen each time you authenticate MFA)
You’ll be asked to provide your cell phone number in case you’re unable to use the Authenticator app. Enter your cell phone number with the area code and click Next.
If you select “Authentication phone”:
Choose either to receive a text message or voice call for authentication.
Note: This is how MFA will contact you to verify your identity. Please consider which works best for you, receiving a text message with a 6-digit code to enter or a computer-generated call that asks you to hit the pound button to authenticate.
Enter your cell phone number with the area code you wish to use.
Choose “Send me a code by text message” or “call me.”
Then click Next.
Follow the prompts to verify by the phone method selected.
For the “Send me a code by text message” option:
You will receive a text message with a 6-digit code, enter it to complete set up and select verify.
For the “Call me option”:
You will receive a phone call from 206-296-5571
When you answer the phone, an automated voice message will say, "thank you for using the Microsoft sign-in verification system, please press the pound key to finish your verification".
If you press the pound key and are successfully authenticated, then you will receive this message, "your sign-in was successfully verified".
If you select “Office phone”:
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Your Seattle University office phone number should be displayed on the screen. If it is incorrect or not shown you will need use the Directory Update Form to update your office number.
This change could take 24 hours to be added.
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Click Next.
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MFA will prompt verification via a phone call to your office phone. Follow the prompts on the phone call.
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Please install the Microsoft Authenticator app on your smart phone.
If you have the MFA setup page open on your smart phone, then you can click the Download Now link to install the Microsoft Authenticator app to your device.
If you have the MFA setup page open on a desktop or laptop computer, then you can use these links to install the app on your smart phone:
Android example:
Once the Microsoft Authenticator app is installed on your smart phone, click the Next button.
On the Microsoft Authenticator app click the plus + icon to add an account and click Work or School Account. In the popup window select Scan a QR code.
On the set up your account page, click Next to receive a QR code.
The QR code will popup on the screen and you can scan it with your phone.
If you can’t scan the QR code, please select Can’t scan image and enter the secret key information.
Click the Next button.
After adding the account, Microsoft will send you an approval notification to confirm the authenticator app configuration.
Click the Approve button on the popup that appears on your device. (This is what will be seen each time you authenticate with MFA)
Once the approval is successfully verified, please click the Done button to continue logging into your application.
Authenticator App
To use a third-party authenticator app, you must click the I want to setup a different method link and choose Authenticator app from the drop down list.
Open the third party authenticator app you would like to use on your smart phone, such as Google Authenticator, and add an account to it. When the screen that pops up to scan a QR code pops up, click Next.
The QR code will popup on the screen and you can scan it with your phone.
If you can’t scan the QR code, please select Can’t scan image and enter the secret key information.
Click the Next button.
You will see a 6 digit code appear for your SU account on the authenticator app. Use this 6 digit code to complete the verification process with Microsoft. This code will refresh ever 30 to 60 seconds. Once the code is entered, click Next.
After the code is successfully entered and Microsoft has verified the authenticator app, click Done to continue logging into the application.
Phone
To use text messages or phone calls, you must click the I want to setup a different method link and choose Phone from the drop down list.
You will be asked to pick a country and enter a phone number.
Warning: if you take this phone to a country not selected in the drop down, Microsoft will not send you text messages or phone calls. If you plan to travel abroad, ITS recommends you setup an authenticator app.
Please enter the phone number of your device and select Text me a code to receive text message verification codes or Call me to receive phone calls. Then, click Next.
If you have selected Text me a code, then you will receive a text message. Please enter the code and click Next to complete the verification process.
If you have selected Call me, then you will receive a phone call from 206-296-
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5571.
When you answer the phone, an automated voice message will say, "thank you for using the Microsoft sign-in verification system, please press the pound key to finish your verification".
If you press the pound key and are successfully authenticated, then you will receive this message, "your sign-in was successfully verified".
After successfully verifying your phone number with Microsoft, click Done to continue logging into the application.
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