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Macs with Microsoft Defender, provided by ITS, installed; a shield icon, example:
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, will be visible in the menu bar towards the top right of your display. This icon may be located near other icons such as the Wi-Fi icon, battery level, or the time. If you see this icon on your machine and are running macOS Ventura version 13, please follow the next section in this document to verify Microsoft Defender has access to all your files.
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On your Mac, click the System Settings icon in the Dock or choose Apple menu > System Settings
Go to Privacy & Security
Click Full Disk Access (you may need to scroll down in the left sidebar to see this option).
Click once on Microsoft Defender ATP or your affected security tool to select it.
If you are using Microsoft Defender ATP, uncheck and recheck the following checked boxes listed below:
If you are using Microsoft Defender ATP and you have unchecked and rechecked (or checked the boxes if they were not checked) you are done. If you have any issues checking the above boxes, please contact the Service Desk at servicedesk@seattleu.edu or by phone at (206) 296-5571.
If you are using another antivirus that is not Microsoft Defender ATP, continue with the steps 8-11.
Click the minus button (–) at the bottom of the list to remove the tool.
Open Malwarebytes or your affected security tool and try enabling real-time protection.
The app should guide you through the process of giving it Full Disk Access.
Go back to System Settings > Privacy & Security > Full Disk Access. Your security software should have been added back to the list, so turn on Full Disk Access.
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