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Paper jam! What do I do?
Please seeĀ SU Managed Printing - Clear Paper Jams.
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Your Mac likely needs a keychain password reset. Press the refresh button next to the stalled print job and authenticate in the login fields provided. If you've changed your SU password recently and your Mac is having trouble printing, see the article Deleting & Fixing Mac Keychain .
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Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center |
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