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You must be connected to the SeattleU network, either at your local computer or remotely via the VPN or VDI to access the Cisco Self Care Portal. If you forward your Seattle U phone to a personal phone number, the voicemail greeting people will hear is your personal voicemail greeting.
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Note: |
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Departments will incur long distance charges for call forwarding to area |
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codes outside the Seattle area. The Seattle area code is 206. |
Access the Self Care portal and login with your SeattleU username and password.
The first time you access the portal you are prompted for a PIN Reset. Enter a PIN of 4 or more digits. You will not use this PIN again in this portal and this is not the PIN for your voicemail.
Select Call Forwarding from the menu on the left. The Call Forwarding screen appears, showing the primary extension and any additional extensions configured on the phone associated to your login ID.
For the primary extension:
Click the check box next to Forward all calls to
Select Add a New Number in the pulldown
Enter the external phone number as follows:
For a local call from the University's campus 9 + the 10-digit phone number (For example: 92061234567)
For a long distance call from the University's campus 91 + the 10-digit phone number (For example: 912531234567)Note: Calls cannot be forwarded to international numbers.
Click Save.
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