Shared mailboxes you have access to are automatically added to your folder list when Outlook starts. After being granted access to a new shared mailbox, simply restart Outlook. The new mailbox can then be found in the folder list:
Permissions can take up to an hour to reach all systems. If you don’t see the newly added shared mailbox, wait an hour and restart Outlook again. |
For additional information on using shared mailboxes, please see the following Microsoft documentation:
Open and use a shared mailbox in Outlook (microsoft.com)
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