Connect to SU-visitor

SU-visitor is available anywhere on campus that SeattleU WiFi access is available. SU-visitor requires a personal email address to register and provides access only to the internet and no internal SeattleU systems.

There are currently two wireless networks at Seattle University. SU-secure is designed for normal University business use by students, faculty and staff. SU-visitor is designed for University guest access. Each SU-visitor session is valid for up to 12 hours, after which you will need to re-register for another 12-hour session. SU-visitor is available in all internal building locations where SU-secure is broadcast. SU-visitor replaces the SU-guest WiFi Portal. 

Please follow the steps below for your specific device.

Instructions

Windows 7, 8, or 10

  1. Select SU-visitor from the list of available WiFi networks.

  2. Click on the Connect button.

  3. Proceed to the Portal Login section below.

Apple MacBook, MacBook Pro, MacBook Air

  1. Select SU-visitor from the list of available WiFi networks.

  2. Proceed to the Portal Login section below.

Apple iPhone or iPad

  1. Go to Settings > Wi-Fi

  2. Tap on SU-visitor from the list of available WiFi networks.

  3. Proceed to the Portal Login section below.

Android devices

  1. Go to Settings > Wi-Fi

  2. Tap on SU-visitor from the list of available WiFi networks and select ‘Connect’ when prompted.

  3. Proceed to the Portal Login section below.

 

Portal Login

  1.  Once your device has successfully connected to SU-visitor, it should automatically bring up the portal login screen seen below.

  2. Review the Seattle University Terms of Service, accept the terms by checking the relevant box and click the register button.

  3. Upon successful login, your device will be redirected to Google.com. You are now logged in and ready to browse the internet!

IMPORTANT: Your login session will remain valid for 12 hours. Following the 12-hour session expiration, you will need to repeat steps 1-3 above to log back into SU-visitor.

Troubleshooting

If your device is using a static IP address or static DNS settings

Static IP or DNS settings are not allowed on SU-visitor. Having your device configured with static IP or DNS settings will prevent you from connecting to SU-visitor.

  1. Remove any static IP or DNS settings and set your device to DHCP.

  2. Disconnect and reconnect to SU-visitor.

If your device is using Avast antivirus

This application uses a service called SecureDNS which is blocked by the SeattleU firewall. To use SU-visitor you must disable SecureDNS as follows:

  1. Open Avast

  2. Browse to Avast > Settings > Active Protection > Secure DNS

  3. Set Secure DNS to OFF.

  4. Close Avast.

  5. Disconnect and reconnect to SU-visitor.

 

Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center