Setup for User-Owned-Windows: Jabber

On this page, you can learn how to set up Cisco-Jabber on your independently-owned Windows computer.

Installation Requirments

  • Microsoft Windows 7 Service Pack 1 or later, 32 and 64 bit

  • You must have Administrator access to your computer in order to install Jabber.

I. Installation of Software

I. Go to the Seattle U ITS Downloads page and click the Jabber v12.7.1 Windows Client. A Zip file will be copied to your computer’s Downloads directory.

2. Locate file, right-click the file, select “extract all.” Select the location where you would like the folder to be unzipped so you can access the install file.

3. Double-click the file CiscoJabberSetup to begin the installation.

4. Proceed through the license agreement and follow the prompts to continue the installation.

5. When the Cisco Jabber installer has completed, click Finish.

2. Signing in

I. Open the Cisco Jabber application via the desktop shortcut or through your Applications folder.

2. Step 2: (One-time setup) On the Web Login screen, enter your Seattle U email address ( and your Seattle U password, then click “Sign In” as shown below.

Note: All subsequent logins will only require your username and password.

3. Confirm that voicemail and phone services are configured. Click on the Menu gear in the top right or the User Profile & Setting icon on the navigation pane. Click on Account and enter your username, not your email address, and your SU password as shown below. Click Apply.

3. Using Jabber

Please review the Jabber User Guide for Windows on the ITS Softphones Page.

Signing Out Step 1:

I. Click the Settings icon in the upper right-hand corner or on the My Profile & Settings icon on the left navigation pane, and then click Sign out.

Note: Signing out is required to turn off Jabber completely and no longer accept or make calls.