Setup for Android: Jabber

On this page, you can learn how to set up Cisco-Jabber on your Android phone.

Installation Requirments

  • An Android Mobile device

  • An active account at the Google Play Store

I. Installation of Software

I. On your Android device go to the Play Store, Search for Cisco Jabber, and install it.

2. During the installation you will be prompted by Jabber to allow it to Access Your Contacts. Allowing this will integrate the local contact list of your phone into Jabber. This is optional and not required for use with the Seattle U phone system.

3. During the installation you may be prompted to allow Jabber to send you Notifications. ITS recommends you allow this setting. You can allow or deny access for individual notifications at any time in settings.

4. After the installation has been completed, tap Open.

5. Read and accept the notices and license terms.

6. If presented with screens explaining specific features swipe left to the final screen then tap Get Started Now.

7. Tap Allow to provide Jabber access to each feature needed to operate (such as microphone).

2. Configuring & Signing-In to Jabber

Step 1: At the Cisco Jabber sign-in prompt, enter your Seattle U email address as and tap Continue.

Step 2: When prompted, enter your SU password and click Sign In.

Note: On subsequent logins, the Cisco Jabber sign-in screen will be populated with your Seattle U username. Simply enter your password and tap Sign In.

Step 3: Jabber may prompt you to update your Voicemail service credentials. To do so, click Settings on the prompt and enter your Seattle U username and password on the following screen and tap Apply.

Step 4: Lastly, Jabber may ask you if you want to sign in using biometric authentication via a fingerprint sensor. If so, tap Ok and place your fingerprint on your phone's fingerprint sensor (often the home button on most phones). If not, click Cancel and this authentication step will not be required at subsequent logins.

3. Using Jabber

Please review the Jabber User Guide for Windows on the ITS Softphones Page.

4. Signing Out

I. Tap the Circle Icon with your initials in the top left-hand corner of the screen.

2. Tap Sign Out, located below settings and accounts.

Note: Signing out is required to turn off Jabber completely and no longer accept or make calls.