Computer Refresh FAQs

The Computer Refresh Program (CRP) ensures the efficient replacement of the computers used in our classrooms, computer labs, public spaces, and offices. The goal of this initiative is to provide Seattle University students, faculty, and staff with updated and reliable technological tools for their work and studies. Yearly, Information Technology Services is given funding by the university to replace devices in event spaces, labs, and public areas of campus. ITS then allocates the remaining funding to divisions, which is managed by CRP coordinators.

Please create a Jira ticket for a CRP request.

Devices running Windows 7 are required to be replaced. Computers older than four years and any computer that has performance, wear, or security issues are recommended to be replaced.

No. Old devices identified to be replaced must be recycled through the Computer Refresh Program to ensure that our inventory is accurate, secure, and up to date with technology standards. Considering this, we replace each computer one for one.  

In most cases, yes. Devices are identified due to a variety of factors, such as the age of the device or if it is a security risk. If your device has security risks, low performance, or damage to the exterior, then you should have your device replaced. Please create a Jira CRP ticket and ITS will work with you on the refresh.