Move-In Day Tips and Tricks

Activate your SU email and access your mySeattleU

This YouTube video will show you how to activate your SU email account and access the mySeattleU portal:

https://www.youtube.com/watch?v=5gg3Bdu8y9s

 

Set up Multifactor Authentication (MFA)

https://www.seattleu.edu/its/information-security/mfa/

 

Need help with password reset?

https://www.seattleu.edu/its/access/su-account--password/

Need additional help? Submit a ticket with the Service Desk here: IT Service Desk Help Center

 

How to connect to SU Wifi?

SU-secure

Used By: Students, Faculty, and Staff. Alumni do not have access to SU-Secure after they graduate.
How to Access: Please see the following guide for access instructions: Wireless Network-Connect to SU-secure
Allowed devices: Computers, laptops, tablets, smartphones. 

SU-visitor

Used By: University Guests, Alumni
How to Access: Please see the following guide for access instructions: Connecting to SU-visitor
Allowed devices: Computers, laptops, tablets, smartphones.

 

Set up Proxy Account(s) for Third-Party Access

This YouTube video will show you how to set up the proxy account:

 

Students are automatically granted a print balance of $10 at the beginning of each quarter. If you have leftover prints at the end of a quarter, the balance rolls over quarter to quarter. Your balance will be reset at the beginning of the Fall quarter and any unused balance from the previous year will be forfeited.

 

Students, faculty, and staff can print to any MPS device on campus through the SU print queue. When you click "print" on your document and send it to the queue, you may go to any machine on campus, tap or swipe your card, and your document will be printed there.

Printing Fees

All printing charges are based on per page of ink:

  • For printing and copying, users are charged $0.08 to print a one-sided black-and-white letter-sized page. Users are charged $0.16 for a double-sided black-and-white letter-sized page.

  • For printing and copying, users are charged $0.18 for a one-sided color letter-sized page. Users are charged $0.36 for a double-sided color letter-sized page.

  • For printing and copying 11x17 pages, all the above prices are double.

Personal Printing

To print from a personal computer, you need to download PaperCut. Please see this support article for Mac and PC information: Print from Personal Devices

 

Campus Card and eAccount

Campus Card

eAccount

eAccount is your Campus Card online. You can:

  1. View balances for your Meal Plan

  2. Add funds to your One Card account for printing, and bookstore purchases

  3. Access online statements of account transactions.

Log Into Your eAccount

 

 

Where are the computer labs on campus?

Redhawks Lab

Computer Labs

 

How to get Canvas Support?

CDLI Help Center:

 

How to contact the ITS Service Desk?

ITS main website:

There are 4 ways to contact the ITS Service Desk:

  1. Self-Service Portal at https://seattleuniversity.atlassian.net/servicedesk/customer/portals

  2. Email: servicedesk@seattleu.edu

  3. Phone: (206) 296-5571

  4. In Person: The Service Desk is located in Lemieux Library,  3rd Floor (Monday – Friday, 8am to 6pm)