How to Remotely Connect to an On Campus Mac Lab Machine

Faculty and students can use VNC Viewer and Labstats to access an on campus Mac lab machine, and its applications such as Adobe Creative Cloud.

Faculty submit rosters for students who require access to these applications for their coursework.

Note: Remoting into a Mac lab device off campus does not allow audio transfer. E.g. Students wouldn’t be able to listen to the audio if they are playing a video in Adobe Creative Cloud.

If a student /faculty needs to use Audio while using Labstats, they will need to purchase/request a license for Adobe CC and install on their personal device as Labstats doesn't transfer audio while remoting in.

Getting Started

1. Users will need to download VNC Viewer to remote into a lab machine. Please Refer to the How to Install VNC Viewer documentation before continuing.

2. After successfully downloading VNC Viewer and creating your account, open VNC Viewer from your device.

3. If you need to log in for the first time, please follow steps 3a- c. If not, proceed to step 4.

3a. When launching VNC Viewer from your device, you will be see the below window. Choose the Sign-in button located at the top right of the window.

 

3b. After attempting to sign in you will be confronted with a screen asking you to “Authorize sign-in” go ahead and sign in. Please visit your email inbox and sign in.

3c. You will then receive an email, as seen below, v in order to verify that you are the one signing into your account. Select “CONTINUE SIGNING IN.”

4. After you are logged in, you will then be brought to the menu below. Please note the Seattle University tab on the left hand side of the window, select this to see all devices. This screen does not show whether the devices are in use and lists ALL devices. To view available devices, proceed to step five to access Labstats.

Note: Do not close VNC Viewer as this will be used further in the process.

5. Go to https://remoteaccess.labstats.com/seattle-university to view available devices. On the left side of the window you will view available computer labs. The right hand pane will show all available devices. Devices currently in use will not appear.

6. Scroll to find a particular computer and note the name of the device. You will need this data for the next step.

7. Return to VNC Viewer and scroll through the list of devices to find the available device you noted that is available in Labstats.

 

6. Select the available device. Sign-in using your Seattle University credentials. (These are the things you would use to sign into a computer on campus with.) Your RealVNC information will not work at this screen. i.e Username: se-student1 [Note: There is no @ email extension]  and sign-in using your Seattle University Credentials.

7. After logging in you will be brought to the screen of the computer you are attempting to connect to, it may take one or two clicks on screen to wake up the device.

8. Sign-in using your Seattle University credentials and you will have full access to these MacOS Lab computers.

Reminder be sure to sign-out of these computer after every session.

9. In order to ensure that you successfully log out of the mac computer, select the apple icon in the upper left corner of your screen. Select the “Log out” button.

10. You will then be prompted with a one minute timer that will automatically log you out after the time expires. Select Log Out to ensure you are successfully logged out of the machine. Proceed to exit the window by clicking on the X in the top right of your window.

 

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