Managing Distribution Groups
Distribution Group managers can add and remove members from their groups independently without needing IT administrator help.
Note: This feature is available in Outlook on Windows and Outlook on the Web. Mac users may need to use Outlook on the Web.
External users (outside organization) cannot be added as members of distribution groups. This is a security restriction to protect organizational data.
If you need to add an external user to a distribution group, contact the IT Service Desk. IT Service Desk Help Center
Only managers are manage distribution list members. If you are not sure if you are a manager of a distribution group, contact the IT Service Desk. IT Service Desk Help Center
Who Can Manage Distribution Groups?
Distribution Group Managers — Users designated as managers of a distribution group can add and remove members
Group Owners — Users who created or own the group
IT Administrators — Can manage any distribution group
How to Add or Remove Members from Your Distribution Group
Outlook on Windows
Open Outlook Desktop App
Go to File → Settings
Click General
Under Distribution Groups section, click "this portal" link
Outlook on the Web
Go to outlook.live.com and sign in
Click Settings gear on top right corner
Click General
Under Distribution Groups section, click "this portal" link
Then you will be redirected to the Exchange Admin Center
Click Groups in the left sidebar
Click "Groups I own" or "Groups I manage" tab
Find your distribution group in the list and click to open it
Click Members tab
To add a member:
Click "Add members" button
Search for the user by name or email
Select the user and click Add
To remove a member:
Find the member in the list
Select the user and Click Delete button on top of the list
Confirm the removal
Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center