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Add a Shared Mailbox to Outlook for Windows and Mac
Add a Shared Mailbox to Outlook for Windows and Mac
Visit 365 Outlook Mac Support for detailed instructions on how to add a shared mailbox for a Mac laptop.
Shared mailboxes you have access to are automatically added to your folder list when Outlook starts. After being granted access to a new shared mailbox, simply restart Outlook. The new mailbox can then be found in the folder list:
Permissions can take up to an hour to reach all systems. If you don’t see the newly added shared mailbox, wait an hour and restart Outlook again.
Additional Information
For additional information on using shared mailboxes, please see the following Microsoft documentation:
Open and use a shared mailbox in Outlook (microsoft.com)
Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center
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