SUOnline - Granting Third Party Access


Financial Aid Information

Students have the ability to designate a third party as a “proxy” with the ability to log in to SU Online to view their financial aid information or speak to Student Financial Services.  Students wishing to grant this access should do the following:

  1. Log in to SU Online

  2. Navigate to the Students menu

  3. Under Financial Aid, select Financial Aid Self Service Portal

  4. Select your username at the top right of the screen, and then View/Add Proxy Access from the dropdown menu

  5. Follow the directions on the screen to “add a proxy,” making sure to choose the types of access you wish to grant

  6. Read the disclosure agreement and select the box if you agree to the terms

  7. Click Save

The person designated as a Proxy for financial aid information will receive two emails – one with instructions on how to complete the set-up process and another with a temporary password.  If speaking with Seattle University about your financial aid information, they will be required to provide your Seattle University ID number as a security measure.

Viewing Account Balances, Paying Bills, and Viewing Tax Information – Student Account Center

Students can authorize a third party to be an “authorized user” to view account balances, pay bills, and view tax documents in the Student Account Center. 

Students wishing to set up a user to access their account in the Student Account Center should:

  1. Log in to SU Online

  2. Navigate to the Students menu

  3. Under Student Billing and Payment, select Student Account Center (Bills, Payment, Deposits).  The Student Account Center will open in a new tab


  4. Select Authorized User, and follow the instructions to add a Proxy.  If successful, the next screen will show a permission summary confirmation



The person designated as an authorized user for the Student Account Center will immediately receive two emails – one with a user name and another with a temporary password.


Third Party Access to Academic Records

Students can authorize Seattle University to discuss specific information from their academic records with a third party (such as a parent): grades, gpa, program(s) of study, attendance (when tracked), advisor, enrolled classes, academic standing, and class level.  Before discussing the academic record, authorized third parties will be required to provide the student’s Seattle University ID number as a security measure.  Students interested in providing this access should complete a Release of Information form found online.


Password Reset

  • Student SU Online password help, please contact IT Helpdesk

  • Third Party/Parent Proxy password resets, please contact the Office of The Registrar at (206)220-8030.

  • Authorized User passwords can be reset but entering the email address on the login page and clicking Forgot Password.

Additional Help

For instructions with step-by-step screenshots, please refer to the Third Party Proxy Instruction Guide.


Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center