Single Number Reach

The Single Number Reach feature allows users to answer incoming calls to their extension on either their desk phone or on a mobile phone. Users can pick up active calls on the desk phone or the remote phone without losing the connection. This enables callers to dial a single number to reach the phone user. Calls that are not answered will be directed to the extension's voicemail.

Additional details:

• Does not require an application on the cell phone.

• Can be used with either personal or SU-owned cell phones.

• The Seattle U phone number must be allocated to an individual. Department mainline numbers and call center numbers are not eligible.

• If the call is not answered the caller goes to the voicemail of the SeattleU number, not the mobile phone voicemail.

• The default schedule for calls to ring on the mobile phone is 8 am to 4:30 pm Monday through Friday. An alternate schedule for different times and/or days of the week can be requested at setup. Schedule change requests should be limited to one per quarter.

• Departments will incur long distance charges if the cell phone number in a Single Number Reach configuration is outside the 206 area code.

To request this service, please fill out our Telecom request form. 

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