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titleWindows 11

Instructions

This action may or may not require Admin Rights to perform. If performing these actions prompts you to enter Admin credentials, and you do not have them, then you will need remote assistance. Please generate a ticket with Service Desk via our Customer Portal.

  1. Right-click on the Start button (the icon furthest to the left) on the taskbar

  2. Choose Installed apps

  3. Scroll through the list of apps until you find Microsoft 365 Apps for enterprise

  4. Click the ellipsis on the right side, then click Modify

  5. At this point you will be prompted for Admin Rights

  6. Once Admin credentials have been entered the following prompt will appear. Typically it is best to run an Online Repair.

    image-20241113-193149.png

  7. Wait for the repair process to complete, then reopen your applications to see if the issues were resolved.

Info

Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center

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