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  1. Access the Self Care portal and login with your SeattleU username and password.

  2. The first time you access the portal you are prompted for a PIN Reset. Enter a PIN of 4 or more digits. You will not use this PIN again in this portal and this is not the PIN for your voicemail.

  3. Select Call Forwarding from the menu on the left. The Call Forwarding screen appears, showing the primary extension and any additional extensions configured on the phone associated to your login ID.

  4. For the primary extension:

    1. Click the check box next to Forward all calls to

    2. Select Add a New Number in the pulldown

    3. Enter the external phone number as follows: 
      9 + 1 if long distance from area code 206 For a local call from the University's campus 9 + the 10-digit phone number (For example: 92061234567)
      For a long distance call from the University's campus 91 + the 10-digit phone number Examples(For example:
      912531234567 for external number 253-123-4567
      92061234567 for external number 206-123-4567912531234567)

      Note: Calls cannot be forwarded to international numbers.

    4. Click Save.

Tip

If you are unsure if your phone number is a long distance call from the campus you can verify that by visiting the local calling guide.   

In the NPA fields you will need to enter the area code of the phone number you are forwarding from and to. For example 206 for any phone on campus. Examples of other area codes 425, 253, 360 etc.

For the NXX fields you will need to enter the phone numbers prefix or the next 3-digits of the phone number. For example 296 which is widely used across campus.

Once all the relevant information has been entered press the submit button. The results will show a Y or N in the “Local Call” box denoting if the call is local or not.

5. When you are finished, go to the upper right corner, click your name, and select Sign Out. 

6. To unforward your phone, uncheck the box below your extension number.

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