Instructions
Warning |
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STOP! An Adobe Acrobat license must be activated on your account for you to access these features. If you aren’t sure if you have a license or |
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need to request one |
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, please submit a ticket to the Service Desk. Otherwise, you can continue with the steps below. |
Note |
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Company Portal Notice regarding SU- |
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If you’re computer is off-campus, ensure you are connected to the VPN using GlobalProtect.
Need help with GlobalProtect? Contact the Service Desk at (206) 296-5571 or /wiki/spaces/TKS/pages/407896139
Open the Software Center app on your computer by clicking the Search icon in the bottom left of your screen and typing in Software Center.
Once the app is open, click Adobe Acrobat Pro - Adobe RC.
Click the red Install button to begin the installation.
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issued devicesAdobe Acrobat Pro is currently unavailable on the Company Portal. If you need Adobe Acrobat Pro installed, please contact the Service Desk to book an appointment with one of our technicians. Adobe Acrobat Reader is still available on Company Portal for PDF reading, but has no editing functionality. Please refer to this article for instructions on how to use Company Portal. |
Personal-Owned Device Instructions:
Visit Adobe.com and click Sign In in the top right corner of the website.
Enter your SU email address then click next.
If you are prompted to choose Personal account or Company or School Account ensure you choose the Company or School Account
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After signing in with your SU Credentials, click the grid icon in the top right of the screen and choose Acrobat.
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In the top right of the page that appears, click the Get
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your apps button and select Adobe Acrobat Pro > Download
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If you are prompted to open the Creative Cloud Desktop App, click Open to complete the installation. Otherwise you will get a Permission may be required popup instead.
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If you get the Permission may be required popup, click OK.
The download for the Adobe Acrobat
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software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.
Info |
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Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center |
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