Adobe Acrobat Pro Installation Instructions

Owned by Bry Walters (Deactivated), created
Last updated: Dec 04, 2024 by Patricia Wetherby
2 min read

 

STOP! An Adobe Acrobat license must be activated on your account for you to access these features. If you aren’t sure if you have a license or need to request one, please submit a ticket to the Service Desk. Otherwise, you can continue with the steps below.

Company Portal Notice regarding SU-issued devices

Adobe Acrobat Pro is currently unavailable on the Company Portal. If you need Adobe Acrobat Pro installed, please contact the Service Desk to book an appointment with one of our technicians.

Adobe Acrobat Reader is still available on Company Portal for PDF reading, but has no editing functionality. Please refer to this article for instructions on how to use Company Portal.

Personal-Owned Device Instructions:

  1. Visit Adobe.com and click Sign In in the top right corner of the website.

  2. Enter your SU email address then click next.

    1. If you are prompted to choose Personal account or Company or School Account ensure you choose the Company or School Account.

  3. After signing in with your SU Credentials, click the grid icon in the top right of the screen and choose Acrobat.

  1. In the top right of the page that appears, click the Get your apps button and select Adobe Acrobat Pro > Download

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  1. If you are prompted to open the Creative Cloud Desktop App, click Open to complete the installation. Otherwise you will get a Permission may be required popup instead.

  1. If you get the Permission may be required popup, click OK.

  2. The download for the Adobe Acrobat software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

 

Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center

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