Summary
If you are asked to log into your Outlook program, and it repeatedly shows this page even though you’ve already put in the correct password, you may have a conflict occurring which is preventing Outlook from authenticating. Please follow the steps below:
Step-by-step
Repair Steps (Windows-only)
Press the Start or Windows button on the taskbar, then click the gear or ‘Settings.
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Click ‘Accounts’
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Click ‘Access Work or School’
Are there any work or school accounts listed with a Windows logo next to them? If so, remove/disconnect them.
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Restart your computer.
Re-open Outlook and try to log in again.
If it asks you to log in more than twice, please contact the Service Desk at 206-296-5571 or servicedesk@seattleu.edu for additional troubleshooting.
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Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center |
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