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Please be aware of the following requirements before installing and using GlobalProtect:

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  1. In the Windows Search field, enter company portal then click the Company Portal App

  2. Click the Apps option at the left

  3. Locate GlobalProtect in the Apps list, or enter global protect in the Search apps field at the top of the window

  4. Click GlobalProtect then click Install. The only prompt you will receive is when the installation is complete.

  5. Open GlobalProtect

  6. If prompted for the Portal enter remote.seattleu.edu

  7. Enter your SeattleU userID in the form username@seattleu.edu when prompted

  8. Enter your password when prompted

  9. Complete the multi-factor authentication when prompted. Once successfully authenticated, the GlobalProtect window will show Connected as shown below. You are now connected to the internal SeattleU network and you can access secured internal resources.

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  1. SeattleU staff, faculty, and students with a valid SeattleU username can download the GlobalProtect Windows client from here. The application is hosted at the SeattleU ITS Sharepoint site.

  2. Save the file to your Downloads folder

  3. Double click the GlobalProtect file to begin the installation

  4. Click Next through the prompts to complete the installation

  5. Open GlobalProtect.

  6. When prompted for the Portal enter remote.seattleu.edu .

  7. Enter your SeattleU userID in the form username@seattleu.edu when prompted

  8. Enter your password when prompted

  9. Complete the multi-factor authentication when prompted. Once successfully authenticated, the GlobalProtect window will show Connected as shown below. You are now connected to the internal SeattleU network and you can access secured internal resources.

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NOTE: The multifactor authentication in GlobalProtect caches your username and password after the first successful connection. When you click Connect in future GlobalProtect sessions, you will not be prompted to enter your username and password if you have authenticated to any SeattleU resource requiring multifactor authentication within the last 7 days from this computer.

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