For users affected by the Adobe deactivation and have a Pro license, please follow the steps below.
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Signing out and signing back in usually resolves this issue. See also Adobe documentation: Resolve Trial and license expired errors |
Launch Acrobat Pro or the Creative Cloud desktop app. Click the profile icon in the upper-right corner of the app and click Sign Out.
You can also do it from the Acrobat Pro toolbar:
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Completely close out of the Adobe app
Re-open the Adobe app (ex: Acrobat Pro or Photoshop)
Sign back in with the account associated with your subscription (usually your SU credentials and the company/school option).
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Need additional help? Submit a ticket with the Service Desk here: IT Service Desk Help Center |
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