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  1. Open the folder containing the installation file for the software you want to install.

  2. Hold down the shift key and right click the installation file.

  3. You will receive a popup, click the “Run as different user” option.

  4. You will receive a login prompt, so enter the username (refer to the ticket you’re working on) and password (created by the assigned SD tech) for the EA account.

  5. If you need any other accounts that logs into this machine to use the software, then you must make sure you select to install the application for “All Users” instead of “Current User”.

  6. Next, follow the installation instructions to complete the process.

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