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Submitting an Application Approval Request in Jira

To fill out the "Request Application Review" form on the Seattle University Atlassian Service Desk portal, please follow these step-by-step instructions:

  1. Open a web browser and go to the following URL: [https://seattleuniversity.atlassian.net/servicedesk/customer/portal/2/group/3/create/191%5D.

  2. You will be directed to the "Request Application Review" form page.

  3. Read the instructions and information provided on the form page to familiarize yourself with the requirements and purpose of the form.

  4. Begin filling out the form by entering the required information in the respective fields. Here's a breakdown of the key fields you will need to complete:

    1. Manufacturer/Company - e.g. Salesforce, Intuit, Microsoft, Adobe, etc.

    2. Application Name - e.g. Evernote, mySQL, Timer, Grammarly, etc.

    3. Will you need ITS support to install this software?

    4. Description of the Software - Describe the function of the software in general. e.g. 'The program checks for grammatical errors.' Or 'The software is a PDF formatting tool.'

    5. Download URL - Enter the full URL of the official website where the software will be downloaded from. e.g. https://zoom.us/download

    6. Number of Installations Needed

    7. Data Classification - Choose the classification of data the program will be interacting with, have access to, or storing.

    8. Business Justification - How would you use this software if it were approved and why do you need to install it (if applicable)?

    9. Support Expectations - ITS will review your selection. Not all support model requests are approved. Select the desired support model ITS will need to offer to users who download the software. See the table below to learn more about our support model options.

  5. Once you have completed filling in all the required fields, review the information you entered to ensure its accuracy and completeness.

  6. After reviewing, click the "Send" button to submit your application review request.

  7. You will receive a confirmation message indicating that your request has been successfully submitted. You may also receive an email confirmation with the details of your submission.

Congratulations! You have successfully filled out the "Request Application Review" form. The reviewing team will now process your request and provide further communication regarding the status and next steps.

If you encounter any issues or require additional assistance, please reach out to the Seattle University Service Desk for support.

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