STOP! Ensure you follow these steps exactly before submitting a distribution list change request form otherwise your request may be delayed.
The IT Service Desk can help you with requests such as creating, deleting, or modifying an existing distribution list. Use this form on our self-service portal to start a request. If you only have a few people who need to be added or removed, you can use the People to Add and People to Remove fields within that form. Otherwise if you have a lot of people who need to be added or removed, follow the steps below to create a CSV file which you can upload to that form.
Download the ChangeDistributionList CSV template below:
2. Fill out the Email Addresses to Add and Email Addresses to Remove columns using the user’s full email address. If you only need to add emails to the list, only fill out the Email Addresses to Add column and leave the Email Addresses to Remove column blank and vice versa.
Important! If you get this banner (image below) when opening the file in Excel do not save the file as an excel workbook. Make sure you save it as a CSV file type.
3. Once you have completed filling out the CSV file, save the document as a CSV file and upload it to the Attachments field in the Update, create or delete a distribution list form on our self-service portal.