Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Version History

« Previous Version 6 Next »

Shared mailboxes you have access to are automatically added to your folder list when Outlook starts. After being granted access to a new shared mailbox, simply restart Outlook. The new mailbox can then be found in the folder list:

Permissions can take up to an hour to reach all systems. If you don’t see the newly added shared mailbox, wait an hour and restart Outlook again.

Additional Information

For additional information on using shared mailboxes, please see the following Microsoft documentation:

Open and use a shared mailbox in Outlook (microsoft.com)

Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center

  • No labels