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New Students: Use the information in your welcome email to activate your account.

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Existing Seattle U students, faculty and staff will need to register before resetting their password.  Please follow the directions below:

1. Go to outlook.com/seattleu.edu and try to log into your account.

2. You will be prompted with a series of different authentication methods to use (mobile phone, alternate email or security questions). You are only required to set up one. Please choose whatever method is most convenient for you. If you missed the prompt, navigate to http://aka.ms/ssprsetup.

3. Once you have set up your authentication, you can continue to reset your password.

Reset a Forgotten Password through Microsoft Password Reset

*This only works after users set up MFA. It will not work for locked, compromised, and non-AADPLicense accounts

1. Go to https://passwordreset.microsoftonline.com 

2. Enter your  User ID (Ex. username@seattleu.edu) and the recaptcha.

3. Follow the authentication process.

4. Create a new password and click 

5. Finish.

   1. Note: You will need to login to your workstation with your new password.

Change password through Office 365

1. Go to https://portal.office.com/ and log in with your current credentials.

2. Once logged in, select the Settings icon in the top right of your screen and click on Change your password.
   

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3. Type in your old password (current) and create a new one in the Create New Password field. Confirm your new password and click submit when finished. Your password has now been changed.
   

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Password Reset for Alumni, Jesuits, and Guests

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• Students should contact the Office of the Registrar at 206-220-8030.

• Faculty should contact Faculty Services at 206-296-6142.

• Staff should contact Human Resources at 206-296-2100.

Third-Party Proxy Password Reset

• Email servicedesk@seattleu.edu or call the IT Service Desk at (206) 296-5571.

• If emailing, make sure to send the email from the account where you originally received your login information. Include your name, username, student’s name, and student’s Seattle U ID in the body of the email.

• If calling, be prepared to give your account’s associated email address as well as the above information.

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