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This software is compatible with Mac OS X versions 10.15 through 1314.x. The installation process below is for employee-owned personal computers and requires you have Administrator access to your computer in order to install. Users with ITS-managed Windows computers should use the Company Portal to install or update their GlobalProtect software.

1. Verify the Mac Security settings will allow the GlobalProtect software installation

   Go to

   ; Mac OS 13.x and newer

   1. From the Apple menu select System Settings > Privacy & Security in the sidebar; you may have to scroll down. ‘Allow applications downloaded from’ must be set to App Store and identified developers

   2. Scroll to Extensions and Enable third-party extensions

2. Verify the Mac Security settings will allow the GlobalProtect software installation; Mac OS 12.x and later

   1. From the Apple menu select System Preferences > Security & Privacy > General. Allow apps must be App Store and identified developers. To change the setting click the lock, enter the local Administrator-equivalent user name and password, select App Store and identified developers, then click the lock to prevent further changes.

   2. Close the Security & Privacy window

3. Download the GlobalProtect client by clicking on the software package shown below after step 34.

   1. Double click the GlobalProtect.pkg file in your Downloads folder. The GlobalProtect Installer screen appears.

   2. Follow the prompts to install GlobalProtect. If you receive a system extension block prompt go to System Preferences > Security & Privacy > General  and select Allow

4. If the Installation Complete window appears click Close. If any errors are displayed open a support request by emailing servicedesk@seattleu.edu, report the error you received during the GlobalProtect for Mac installation, and list your Mac OS version.

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