If you’re experiencing issues with GlobalProtect on a PC, try first repairing the program in Control Panel. See the instructions below for a step-by-step guide.
Instructions
Click the
...
Search box
...
in the
...
lower left of the
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3. Ensure ‘View by:’ is set to Category in the top right of this window.
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4. Click ‘Uninstall a program’ in the bottom left of this screen.
5. Find ‘GlobalProtect’ on this list and single click it .
6. GlobalProtect should now be highlighted in blue or grey, next click ‘Repair’ (located on the top bar — see photo below)
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7. Follow the steps to repair the program.
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Windows desktop
Type
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add remove then click on Add or Remove Programs icon in the upper right
Locate GlobalProtect in the list, click the … option at the right, then select Modify
Select Repair GlobalProtect. The application will be re-installed.
Once completed click Close
After the program is repaired, please test connecting again. If you are asked to enter a portal address, enter remote.seattleu.edu
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