How to Repair GlobalProtect on a Windows PC
If you’re experiencing issues with GlobalProtect on a PC, try first repairing the program. See the instructions below for a step-by-step guide.
Instructions
Click the Search box in the lower left of the Windows desktop
Type add remove then click on Add or Remove Programs icon in the upper right
Locate GlobalProtect in the list, click the … option at the right, then select Modify
Select Repair GlobalProtect. The application will be re-installed.
Once completed click Close
After the program is repaired, please test connecting again. If you are asked to enter a portal address, enter remote.seattleu.edu
Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center