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What is MFA?

Multi-Factor Authentication provides an additional layer of security to your Seattle University account and to the systems you access to perform your work-related tasks. Multi-Factor Authentication enhances the security of a user’s account by using a known secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.

 Why does SU need MFA?

Many cyber-attacks and security breaches involve compromised accounts. Requiring different channels of authentication helps protect user logins from remote attacks that may exploit stolen usernames and passwords.

Who is required to use MFA?

MFA is required for all faculty, staff, students, and vendors. However, anyone can self enroll for added security benefits.

 How will MFA affect my everyday work?

Most of the time, you will not notice MFA. Applications such as Canvas, iParq, Zoom, Microsoft applications (Outlook, OneDrive, Teams, Word, Excel, etc.) and more will prompt MFA once for each browser you use and once for each of the mobile/desktop apps you use on your devices.  Applications that contain highly sensitive information will prompt for MFA authentication at least once every seven days (e.g. Colleague UI, mySeattleU, VPN). Please refer to the MFA Frequency Guide for the list of affected applications, their MFA frequency, and additional security actions that may trigger other instances for MFA to occur. 

Need additional help? Submit a ticket with the Service Desk here: IT Service Desk Help Center

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