Campus Phone Services
- Sahira Zaheen (Deactivated)
- Max Thornton
- Matthew Rutigliano (Deactivated)
Remote Phone Services
ITS has a variety of phone services for employees working off-campus. Please refer to the table below to determine which solution best suits your needs.
I want to... | Solutions Available | How to Request |
|---|---|---|
Forward calls to another SeattleU number | Follow the instructions in the Support Article | |
Forward calls to my mobile phone or non-SU phone | Follow the instructions in the Support Article | |
Calls to my desk phone ring simultaneously on my mobile phone | ||
Make calls and receive calls on my mobile phone using my SeattleU number (single phone lines only) | Follow the Jabber instructions on the Softphones page | |
Make calls and receive calls on my personal or SU-owned computer using my SeattleU number (single phone lines only) | Follow the Jabber instructions on the Softphones page | |
Make calls and receive calls on my personal or SU-owned computer using my SeattleU number plus additional numbers such as a department main line (up to 4 lines total) | Cisco IP Communicator (requires GlobalProtect VPN) |
Use the Phone Support Form to create a ticket directly with our staff for one of the following support needs:
Reconfigure a phone and voicemail for a different user (Managers should be submitting this request prior to a new employee arriving)
My phone or voicemail isn’t working as expected
Request a conference phone
Request an additional phone
Request assistance with Softphones
If you are moving to a different space on campus, please fill out the Device Relocation Request.
Basic Phone Features
Select your phone to learn more about its buttons and functions:
To Change Your Phone Greeting
Call 206-296-2222 from off-campus or 2222 from a SeattleU phone
When prompted to enter your ID enter your 4-digit phone extension
When prompted to enter your PIN enter your 4 or 5-digit PIN
Press 4 for Setup Options
To change your Greeting press 1 and follow the prompts
Advanced Features
ITS provides campus phone services to Seattle University. ITS does not support mobile phones. University mobile phones are ordered, provided, and supported through the Campus Store. Please contact them at 206-325-6002 for assistance.
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