Instructions
Click on the Start Menu in the lower-left corner of the screen
Click on Settings
Click on Update & Security
Click on Windows Security on the left panel (on some versions it may appear as Windows Defender)
Click on Virus & threat protection
Click on Scan options. DO NOT click on Quick scan
Select Full Scan and click on Scan now
When the scan is complete, remove any malicious files and restart your machine
A full virus scan usually takes about 10 minuntes, but can take up to 6 hours. You may safely work while the scan is in progress, but you may experience slightly reduced performance.
Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center
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