How to Access Email Folders in Outlook That Have Been Shared With You (PC Desktop)

Step 1. Add the Shared Mailbox or Folder

1. Open Outlook - if your desktop version does not align with the instructions, please try the online version. Visit https://outlook.office.com/.

2. In the folder pane on the left, right-click your email address (the top-level account name).

3. Select “Add Shared Folder or Mailbox.”

4. In the pop-up window, click the “+” button and type the name of the person who shared the folder with you.

5. Select the correct user and click Add.

The shared folders will appear in your folder list under "Shared with me."
If they don’t appear immediately, close and reopen Outlook. Or refresh your browser.

Step 2. Copy Emails to Your Own Folders

1. In the shared folder, select the email or multiple emails you wish to keep.

2. Right-click the selection and choose “Copy.”

3. Browse to your own mailbox and select the folder where you'd like to store the emails.

4. Click to confirm the copy.

Do not use “Move” — moving emails will remove them from the original owner’s mailbox.

How to Share Email Folders in Outlook