Adobe Acrobat Pro Windows Installation Instructions

Owned by Bry Walters (Deactivated), created
Last updated: May 24, 2023 by Anh Huynh
3 min read

Instructions

STOP! An Adobe Acrobat license must be activated on your account for you to access these features. If you aren’t sure if you have a license or want to request one Submit a ticket to the Service Desk. Otherwise, you can continue with the steps below.

SU-Owned Device Instructions:

  1. If you’re computer is off-campus, ensure you are connected to the VPN using GlobalProtect.

    1. Need help with GlobalProtect? Contact the Service Desk at (206) 296-5571 or submit a ticket.

  2. Open the Company Portal app on your computer by clicking the Search icon in the bottom left of your screen and typing in Company Portal.

  3. Once the app is open, click Apps then Adobe Acrobat Pro.

  4. Click the Install button to begin the installation.

When installation is complete, if you find that PDFs are not opening automatically in Adobe, see this article for steps on how to set Adobe Acrobat DC (Pro) as your default PDF opener.

Personal-Owned Device Instructions:

  1. Visit Adobe.com and click Sign In in the top right corner of the website.

  2. Enter your SU email address then click next.

    1. If you are prompted to choose Personal account or Company or School Account ensure you choose the Company or School Account option.

  3. After signing in with your SU Credentials, click the grid icon in the top right of the screen and choose Acrobat.

  4. In the top right of the page that appears, click the Get Acrobat DC Desktop button.

  5. If you are prompted to open the Creative Cloud Desktop App, click Open to complete the installation. Otherwise you will get a Permission may be required popup instead.

  6. If you get the Permission may be required popup, click OK.

  7. The download for the Acrobat DC software will begin. Once the download is complete, open the downloaded file and follow the steps to complete the installation.

 

Need additional help? Submit a ticket in our new portal here: IT Service Desk Help Center

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