Copilot for Microsoft 365
ITS conducted a capabilities assessment in May - June 2024 to determine the utility of Microsoft 365 copilot. The license costs $400/year per user. We asked users from across campus (faculty and staff in a variety of departments) to test Copilot in each of the Microsoft office applications in which it was available (SharePoint was not included).
CONSENSUS:
Copilot response time is too slow. ChatGPT provides faster, more reliable and thorough answers.
Copilot does not deliver on the promise to surface all data that a user has access to within the university network.
Participants appreciated that their data was protected from training the LLM (this is also the default setting in ChatGPT now)
Copilot often included irrelevant data.
RECOMMENDATION:
ITS did not purchase any Copilot licenses. If a faculty or staff member would like to purchase a copilot license, they need approval from their dean or the person in their department who can approve purchases. Please send an email to techpurchasing@seattleu.edu if you would like to purchase a license for Copilot for Microsoft 365. Include the name of the person who approved the purchase.