We named the environment Redhawk Labs for SU and Apporto is the vendor that provides this environment.
Yes, the Desktop, Documents, and Downloads folders are persistent.
The Documents folder is also known as the U: drive in Redhawk Labs
And some folders in AppData are persistent
The desktop is locked down. There are some items that are unavailable for users.
The machines are not joined to the domain that’s why they have that username instead of their SU. Users will need to sign in to Office using their SU account
If a user is assigned to more than one desktop, they will see both of those apps regardless of the desktop they launch.